Google reviews of Wisconsin Vision in Waukesha

I was looking for new glasses at Wisconsin Vision on Sunset Avenue in Waukesha yesterday. Wow! What great customer service! Micah was SO helpful assisting me in finding frames I might like. I highly recommend this location!

My mom needed a new pair of glasses. Micah was extremely helpful with getting all of the needed information for the new glasses to make sure they would fit better than her existing pair. He also worked with her to adjust her existing pair to get them fitting better while she waits for the new pair.

Had a very great time with my contact class. The employees were very welcoming which made it extremely easy for me to ask question. Thank you Kristine abs Katie!!

First time at Wisconsin Vision. Very nice people. Very help full. A large selection of frames to choose from. Thank you Kristine Micah and Katie😀

Had a great experience! Sarah was very helpful and and answered all questions I asked. I am very happy with the service.

I had several tests done as requested by my M.D. The optician who saw me was Micah. He was very professional and polite and knowledgeable. He thoroughly explained each test and performed each efficiently. I would recommend anyone to Wisconsin Vision based on my experience today.

I had a great experience here, Micah adjusted my glasses perfectly after I bent them out of shape. Everyone at the store was very welcoming. Katie, Kelly, Sarah, and Kristine were all very nice to me too. Thank you!

Haven’t had my eyes checked in over 3 years and i have to say im glad i went into Wisconsin Vision Waukesha today. Everyone on staff was extremely helpful Micah Goodman helped me throughout the whole process making it the most painless experience ever. Prices are fair and exams are even cheaper. Book your appointment today!!

I went in looking for new glasses and sunglasses. I am super indecisive in choosing what I want. Victoria and Katie were super helpful and helped me choose the perfect pairs for me. They also were able to adjust my current glasses too while I wait a few weeks for my new ones to come in. Beautiful new building, fun choices in glasses, and kind staff, highly recommend!

We had an appointment on 4/27/22 & worked with Dr. Kwon who was very engaging, detailed & an awesome eye Doctor. We then worked with Sarah H. who was also excellent with her customer service skills. She asked many important questions & was patient as we picked out our frames. Great Customer Focus at this Waukesha location!

Kelly and Katie were fantastic and so patient with me when deciding on what frames I wanted and again when helping make sure the fit was perfect. I also loved the state of the art testing equipment and the efficiency of the virtual visit with the eye doctor. Very high tech and impressive. I’d highly recommend their team for your next pair of glasses!

Booked an appointment with Katie and she took care of everything. Great service, great prices one stop shop for glasses and contacts! Will always return to this wisconsin vision due to the great service. Plus the selection of glasses is great too!

Greetings to all!!! In one's life there are journeys taken and mines has brought me to the beautiful ladies at Wisconsin Vision. Every time I've walked in the store I've immediately felt TLCed for by the ladies(and they're aware of who they are 😉). I HIGHLY suggest if you ever need your eyes to be tendered, loved, and cared for then take a trip to WV on Sunset and please tell the ladies Sean aka "Flamboiant" sent you 😀 😊 ❤!!! ✌ out

I broke my glasses and was long over due for a screening. Friendly and informative staff. They answered all my questions during the exam and testing. When it was time to purchase Katie broke it all down. Can't wait to get my specs!

I went to the sunset drive store to get my glasses (that I bought at the Silvernail Road store) adjusted. I have bought a couple of pairs of glasses at the Sunset Drive store but opted for the Silvernail Road store because I wanted an “in person” eye exam vs a virtual one. The initial visit was ok but when I went to pick up my new glasses, the guy that sold them to me did a poor job of fitting them to my face. A few days later I went to the Sunset store and Katie and Mican did a great job of getting them to fit properly. Katie explained the number sequence on the frames, and that I should have chose a shorter arm (I will know this the next time). This should have been noticed by my rep at the Silvernail store. I’m going to stick with the Sunset store in the future.

Highly recommend this particular location. Had my first eye exam in 3 years here and despite Covid-19 precautions the entire experience was pleasant and smooth. The staff was very friendly and eager to help. I initially went in to have my glasses cleaned and ended up scheduling a full exam and getting new glasses! Katie was extremely helpful and knowledgeable throughout the entire process. She made sure my out of state insurance was in network for me. She even fixed by VERY broken and crooked frames and replaced the little nose pieces. I have never been more wowed by patient care. Thank you Sunset Wisconsin Vision Team!

I am always breaking my frames - so often, it's almost comical. And yet every time I bring in MY mess, these people are fastidious and patient and professional and help me get things sorted and my glasses repaired, or frames replaced, etc. And same when I go in for exams or frame measuring, etc. Very nice group of people, very fast turnarounds and very polite/professional imo, and we've been going there over a decade now.

I received fantastic service at Wisconsin Vision. There were three individuals who went above and beyond to provide me an excellent experience. Amelia, and V and helped me pick glasses that both fit my face and preference. This is something Ive never tried to ask for help for, I did not know what information i was missing. These two were knowledgeable, patient and kind to me! We laughed, even. Blake helped me finish out our transaction on another day and was also patient and knowledgeable in her task, handling what I was making into kind of a high-maintenance bill-pay. All were friendly to me , in spite of my thousand questions! Thank you ladies!

Hello! My name is Sean aka "Flamboiant" and my experience with the beautiful ladies at Wisconsin Vision on E. Sunset Dr., Waukesha, WI was a very pleasant one. All the were courteous and helpful too me and I thank them for that. Thank you, ladies(y'all know who y'all are?!) And yea, I look good as hell in my new Versace eyewear don't I? LOL. ✌ out.

Vee was awesome and we had such a great time in the process. Someone with definite customer service chops with a personable attitude. Was relatable and not pushy at all. Her fun attitude made going to the eye doctor an awesome experience and made me genuinely enjoy visiting for once.

I had a good experience with the optician and other store employees. They were intelligent, efficient and helpful.

I happened to be in town from Pennsylvania and I needed some repairs done to my sunglasses. I walked in and they focused on me like a laser beam. Great service and nice location

I wanted to say thank you from the bottom of my heart for your caring staff! Twice in the last year, their compassionate care for my 99 year old home bound friend was above and beyond stellar! First time her frame broke, it was repaired free of charge. Second break recently required a new frame and they were able to find her a new frame that fit her prescription lens, with a wonderful discount. She was so upset not thinking her glasses could be fixed, she cried with joy when she got them back. And this was all done in a couple hours! You ladies are amazing, thank you for your kindness.

I recently purchased frames at Wisconsin Vision where Autumn lead to me the most perfect frames. She was so sweet and helpful and especially patient with me. I highly recommend Autumn!!

My experience with Wisconsin Vision was outstanding. I was having problems with my vision in my current glasses and they got me in for a re-check promptly. The manager and Dr. were very helpful and were able to correct my vision and remade my glasses. All the employees were very friendly!

My experience with Wisconsin Vision was outstanding. I was having problems with my vision in my current glasses and they got me in for a re-check promptly. The manager and Dr. Were very helpful and were able to correct my vision and remade my glasses. All the employees were very friendly!

As soon as I walked into the building Victoria greeted me with a warm smile. She was calm and friendly and made me feel very comfortable. She was quick and efficient with my paperwork and helped me update my information. She answered all of my questions. Which I appreciate since I have anxiety when it comes to doctor offices. I was called back quick and everything went very smooth! Victoria also wiped down all the surfaces I was about to touch and after, which made me feel like this clinic is very cleanly. I ordered a year supply of contacts and Victoria made my day when she said they could ship them directly to my house! I found the experience to be painless and the Dr. was super friendly and informative. Will be coming back!!

Very happy with the service

Everyone is very friendly and helpful. The manager (Derek) has an eye for choosing the correct glasses for you so you look your best. I'm very happy with the service I received and will always return to this store.

Helpful and friendly