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The staff and the doctor were excellent. We added out insurance in advance and they made a courtesy call to let us know what our insurance covered and what our costs would be. That was very helpful. The exam was for my ten year old son, that never had glasses. The doctor was sweet very funny, and worked very well making my son comfortable. Highly recommend this location.
Five star excellent customer service! Jami and the team have gone above and beyond to ensure that we are completely satisfied with our new glasses! They are the best!
I have been going here for four years. The staff is absolutely fantastic. I would not hesitate to recommend this place. I have been to other locations (ahem, Meno. Falls), but they don’t compare to Grafton as far as timeliness and customer service. They have great glasses styles. I have purchased Ray Ban and Calvin Klein glasses here.
I went to Wisconsin Vision and they told me to bring my old glasses and contact box so they could start off of my current prescription. They adjust my prescription slightly. They ordered my new contacts and said they would take 7-10 days. The woman that helped me was quick and helpful. I ordered new glasses as well that I got for 50 percent off with some deal they were running and they said they would take 2 weeks. My glasses were ready in 2 days and my contacts came in the mail within 3 days!! So awesome. I had no problems there. I love my new glasses