Google reviews of Wisconsin Vision in Grafton

I had just received my new glasses this week. At first they seemed good but then I had problems with progressive portion of the intermediate part of the lens. I brought them back in today, and the staff took the time to look at my old glasses, measure and fit the new pair and explain the issue. The issue being my old pair didn't have as deep of lenses. As they worked with me and adjusted the new pair they let me know where my focal points were. I was treated well here and will be coming back in the future for my glasses needs.

Wisconsin Vision has given me the best vision exam I’ve had in a long time! The doctor was knowledgeable and took her time with me. The techs, especially Jami was so sweet and friendly. I haven’t had someone help me that was so attentive and cued into what I was looking for. I highly recommend checking this place out.

Clean store, really nice staff. Excellent manager. Great selection and fair prices. Social distancing and sanitization was practiced efficiently and consistently including taking our temps, masks, distanced seating area and sanitization of all tried on frames, etc.

First time going to this place. And Jami was a pleasure to work with. She worked her best with me and my insurance. The doctor was patient and very thorough with my exam. Would definitely recommend this establishment to anyone.

Jami was the absolute best to work with! Very pleasant and insanely knowledgeable about everything that I has questions about. She also helped figure out how to get the most for my money with my insurance. I will definitely be back anytime I need glasses.

The staff and the doctor were excellent. We added out insurance in advance and they made a courtesy call to let us know what our insurance covered and what our costs would be. That was very helpful. The exam was for my ten year old son, that never had glasses. The doctor was sweet very funny, and worked very well making my son comfortable. Highly recommend this location.

Five star excellent customer service! Jami and the team have gone above and beyond to ensure that we are completely satisfied with our new glasses! They are the best!

I have been going here for four years. The staff is absolutely fantastic. I would not hesitate to recommend this place. I have been to other locations (ahem, Meno. Falls), but they don’t compare to Grafton as far as timeliness and customer service. They have great glasses styles. I have purchased Ray Ban and Calvin Klein glasses here.

I went to Wisconsin Vision and they told me to bring my old glasses and contact box so they could start off of my current prescription. They adjust my prescription slightly. They ordered my new contacts and said they would take 7-10 days. The woman that helped me was quick and helpful. I ordered new glasses as well that I got for 50 percent off with some deal they were running and they said they would take 2 weeks. My glasses were ready in 2 days and my contacts came in the mail within 3 days!! So awesome. I had no problems there. I love my new glasses

We've gone here for several years, myself most recently. Do not seem to ever have any negative experiences, especially like the ones I've read. Been fairly happy. They don't try to talk you into what you do not need or pressure you.