Google reviews of Wisconsin Vision in Milwaukee Layton
Wisconsin Vision's Milwaukee location has a 4.9 rating across 936 reviews. Visit our storefront at 1920 W Layton Avenue, Milwaukee, WI 53221 to browse the latest trends in eye wear and speak to our expert opticians. Schedule your yearly eye exam online today or call 414-325-8600 for immediate assistance.
Michelle Kaiser
5 stars on Google
Tonya L. was great. She was friendly, knowledgeable, and a HUGE help! Service was quick and easy. I appreciate her.
Manuel Tellez
5 stars on Google
Great service. Would definitely recommend! Tonya L. and Adriana were very helpful, thanks to them my prescription came in less than two weeks!!
Molly Kuras
5 stars on Google
Tonya L at the 20th and Layton Ave location was incredible. She helped me find previous frames I ordered a few years back and reorder with my current prescription. She was fast and polite, I was nervous to call that what I was asking for would be too much. She was happy to help and provided me with totals with multiple options. Pleasure to work with!
Tania Soto
5 stars on Google
Great customer service. Very kind and helpful. Answered our questions and needs. Great atmosphere to be in. Tonya L and Adriana were very nice, respectful and kind.
John
5 stars on Google
Id like To mention that I enjoyed my Appointment and the Staff was very helpful. I have to say that Jamie F. Went above and beyond to insure my The Glasses I had Received in was very pleased that when i asked for advice or other information about my pair of Glasses I was appreciative that he had the Knowledge and skills to make me a very Happy Customer thank you Jamie and the rest of the staff for your service. Mr John L.
Kim S
5 stars on Google
Tonya is very personable. She took time to help me select a frame that complimented my face. Tonya is professional and knowledgeable. Very happy with my experience!
carl kielar
5 stars on Google
Tonya L always take such good care of my needs. She helped me pick out a cool pair of sunglasses which fit my face shape much better than what I originally chose. Safeway service with a smile, thanks Tonya.
Joshua Maier
5 stars on Google
I walked in on a whim because I needed new nose pads on an older pair of glasses I had laying around (the nose pads were really bad and oxidized). However, I was thinking they probably wouldn't replace the nose pads as I had never ordered these glasses or ANYTHING from them, EVER! Suffice to say Jamie Flete and Adriana were AWESOME and TOTALLY made me feel EXTREMELY welcome!! Jamie proceeded to REALLY take his time and with the new nose pads (he even wiped them down afterwards) and with Adriana confirming they looked good and straight 👍🙂) I literally feel like my glasses are "back-to-life"! Thank you guys SOOooooo VERY much and yes, I would totally recommend this location on Layton Avenue and they made a believer out of me today with the Wisconsin Vision brand!! Kudos and great customer service and job in general!! :)
Andrew Mubita
5 stars on Google
Tonya L was so amazing. It felt like we had been close friends for many years. I joked and told her that today I must be in good hands. She is very knowledgeable and able to help any customer that enters the store.
Katie Remaly
5 stars on Google
Tonya gave us expert care. She found the perfect frames for my husband, he looks so handsome! We felt like we were in very good hands.
hayley
5 stars on Google
Tonya L was a delight!! She helped me place an order for my new contact lenses and answered all of my questions with a smile. She was so kind and had so much positive energy. She made my experience so easy and smooth!
Ruth Ramos
5 stars on Google
It’s been 10 yrs from my last glasses and 3 years since my last eye apt from some place I’d rather not mention, where my husband paid for my service as a gift..all to say the glasses broke and service was pretty sad. I very nervous, made an apt with Wisc Vision on 20th & Layton and since the moment I walked in..I was very welcomed. The eye exam was great Dr Janice listen to my needs and made exam comfortable. Jaime was a blast to work with in finding the perfect frames. He made sure to find me the right one that fit my face silhouette. Love his high energy of making you feel comfortable. Thanks Tonya the manager for running such great and professional store along with the rest of the employees. Thank you. Please come visit Wisconsin Vision 20th & Layton you won’t regret it! Blessings!
Ryan Wolter
5 stars on Google
Great service from Tonya L, very fast and friendly thanks for the many years of service for me and my family.
ashley starks
5 stars on Google
First time visiting this location my son had the pleasure of being serviced by Ms.Tonya very professional , very informative from start to finish I was welcomed and greeted by all staff. Ms.Tonya informed me of what I could receive. She took time shopping with my son in store. From start to finish very professional. answered every question and concern I had thank you for this wonderful experience
Lennon Nunnery
5 stars on Google
Tonya L was very helpful as well as professional as she displayed courtesy in the best of my interest. I'll definitely refer this location because of her. Thanks!!
Wylbur Holloway
5 stars on Google
Tonya Lyons was amazing, knowledgeable, and helpful with solving my vision questions. She gave various solutions to how I should proceed with price points and information. I would recommend everyone to her for vision.
Lisa Cook
5 stars on Google
Tanya L. helped me, and she was absolutely fantastic! She made me so comfortable with my decisions, and she was so knowledgeable about the products and my insurance. I'm so grateful for her!
Jason Haas
5 stars on Google
Tonya L., Miguel, and Adriana were all very knowledgeable, friendly, and helpful. And my prescription was slightly adjusted to make it better for me to function with. I know that was grammatically, awkward, but five stars nonetheless.
Milachelle Lyons Edwards
5 stars on Google
The staff at this location is very helpful and very knowledgeable. Ms. Tonya was a pleasure with helping me pick out the right frame that fits me! Thank you Tonya! I will be back with my daughter!
Danya Santana
5 stars on Google
Tonya was very understanding and helpful for what my Grandmother was looking for! She helped her feel comfortable from the time we walked in to sizing her new frames! I would highly recommend coming to this location, all staff was very friendly!
Monica Sabala
5 stars on Google
Tonya L. Was phenomenal and let me and my son in 15 minutes early- we didn’t have to wait in the cold! Dr. Divalla was amazing and helpful! Wonderful place to come and get your eye exam and eyewear! Thank you all!
Sean Hughes
5 stars on Google
Tonya L. was absolutely phenomenal. She was able to find ways yo and me more money through my insurance that had been missed years prior. I highly recommend Wisconsin Vision on Layton Ave.
Sam Sobon
5 stars on Google
I adamantly recommend the Wisconsin Vision store on Layton. The team here is beyond knowledgeable and professional. They helped make the eye exam and new glasses process a breeze. Thank You Dr. Ringle, Adriana, Miguel, and of course Miss Tonya for such a great experience. 🙌
Monica S
5 stars on Google
Super helpful and nice staff! Exam went very smoothly. Im so grateful to Tonya L. for going the extra mile and helping me pick out a pair of glasses that were more suitable for my high prescription!
Susie Madunich
5 stars on Google
Dr Davila and Miss Tonya were absolute professionals as well as being very kind and patient. If I could give more stars I would!! Come here for thorough eye exams and amazing personal service. I appreciate you both so much. Thank you 💚
Amanda Cabreza Nelson
5 stars on Google
Tonya was great to work with. She helped us pick out the best frames for my husband. Would definitely recommend!
Jennell Kolp
5 stars on Google
The location on 19th & Layton is very professional, personable, & helpful. Tonya L. & Adriana help my mother & I pick out glasses & assist us with whatever else we may need help with. I highly recommend them.
Jeannine Gauthier
5 stars on Google
Tonya L was absolutely amazing! She not only went above and beyond to help me with my glasses, but I truly connected with her on a personal level! She is a genuine, strong, and kindhearted woman, and I am so thankful I was able to meet with her today! I appreciate her guidance more than I can express. THANK YOU and GOD BLESS TONYA!
Rachel Mae
5 stars on Google
Tonya L and Lisa were fantastic customer service. Very friendly and helpful. Dr Ellen Ringle very knowledgeable and caring. She cares about her customers!!!
Heather Tice
5 stars on Google
Tonya L was a great help in not only figuring out my benefits but also picking frames out for us! Definitely recommend if you need glasses!
emma reimesch
5 stars on Google
wonderful place, wonderful people. very helpful and welcoming!!! Tonya was an angel, sweetest soul ever and was so helpful! definitely coming back!
Michelle Huber
5 stars on Google
Tonya L. Greeted me as soon as I arrived with a warm welcoming smile. They took me back for my exam right away. Dr. Ringle and the rest of the staff were very kind and professional. Tonya helped me pick out the perfect pair of glasses. They have a great selection. I will definitely be back for my exam next year.
Vilma Vukobrat
5 stars on Google
I’m very grateful for all the help that we got this morning at Wisconsin Vision, Ms Tonya and Fabia were amazing to us, super helpful. Definitely recommend it, thank you again for all you do.
Gabrielle Gebhardt
5 stars on Google
Miss Tonya gave me an experience at the eye doctor that made me feel comfortable and taken care of. She was the perfect mix of personable and professional.
Julie Meyer
5 stars on Google
Tonya L. Helped us at the 20th and Layton store. She was fabulous! Helped my daughter and I with a needed adjustment to our glasses. Love her! So helpful!
Randall Bolden
5 stars on Google
Today my daughter had an eye exam at Wisconsin Vision for her replacement frame. Tonya L gave us exceptional service. Store looked great, all the employees took time out to greet us and helped along the way! Overall experience was wonderful.
Isabella Swirth
5 stars on Google
I had a comfortable experience with the whole staff here today, but especially with Miguel, Tonya, and Tracy for all their help figuring out my insurance and the process for ordering my work-required safety glasses and respirator inserts! Thanks again :)
Monica Madrigal
5 stars on Google
Tonya L and Miguel G were amazing during my last visit!! Both were helpful and very friendly. My eyewear protection plan had just expired for a few days and Tonya was able to allow the benefits of the protection plan. I am so thankful for their help!
Dylan Kaminski
5 stars on Google
Tanya and Miguel were super inviting and kind the entire time I was there. It was my first time getting an eye exam and frames, they were both super helpful and friendly. Will definitely be coming back.
Celeste M.
5 stars on Google
I wanted to try Wisconsin Vision since I had a horrible experience at Vision Works in Southridge Mall and they definitely didn’t disappoint. Tonia and Miguel were super nice and helpful upon my arrival for my eye doctor’s appointment. Miguel helped me figure out roughly how much I would have to pay for my glasses and eye exam. Tonia helped me choose a pair of glasses that fit me and made sure I didn’t need to add any extra protection/ enhancements to my lenses. I would definitely recommend trying Wisconsin Vision for your next eye doctor appointment.
Dylan Gerue
5 stars on Google
Tanya came in to save the day! I had a re-check scheduled and it wasn’t scheduled correctly. Instead of getting sent away, Tanya and her team fit me in and got me all set up. Really appreciated their quick and friendly efforts.
Jo Denton
5 stars on Google
Amazing customer service always. Been with them for 10 years. Tonya L is really the best. Super sweet and attentive - especially with kids.
Ernest Ruiz
5 stars on Google
Tonya was great helping me getting the correct safety glasses I needed for work. She also helped me with other questions I had. Great service provided.
Mary Almanza
5 stars on Google
Tonya L was amazing and she made me feel like I really belonged. Great job Tonya and I honestly hope my husband gets the chance to work with you later at his appointment.
Claire Zagar
5 stars on Google
Tonya L was amazing to work with! Very knowledgeable and not pushy about anything. Made the whole process of upgrading glasses a breeze. M
Jessica Brand
5 stars on Google
We had a fast and easy time at Wisconsin Vision getting glasses for our children and would go no where else. Our child’s Autistic and they took the time and care to understand his needs. Tanya L. And Rabiah we so caring and kind to us. It was a pleasure to work with them and we will keep coming back. Thank you so much for everything and making this a wonderful experience!
Adam Brendle
5 stars on Google
I had a telehealth appointment at this location. Tatiana was my technician and I had the first appointment of the day. Tatiana and the other lady that was there were very prompt in starting the appointment and were very friendly. Tatiana did a great job. My appointment was very quick. I was done with my eye exam and contact fitting in under an hour. I highly recommend this location!
Jocelyn Turner
5 stars on Google
Tonya L. was awesome. She was very helpful on the phone when I made my appointment, once again when I had to cancel and reschedule. Upon coming into the store she greeted me by name. She was so positive and professional. It was a pleasure having her work with me.
Debra Dyer
5 stars on Google
Tonya L. Was great! Had a wonderful experience helped my son pick out 2 pairs of glasses very quickly! And made our time at the office an enjoyable experience from the time we walked in until we walked out
Melanie Lakstutis
5 stars on Google
Tatiana was the best! my visit was quick & she made me feel so comfortable and well taken care of. A very nice person as well. I got an exam, contacts and new lenses for a great price too, 10/10 recommend!
tamm1977
5 stars on Google
Tatiana Teague was wonderful explaining everything thoroughly during my exam and very helpful while picking out new frames. She was again very thorough when it came time to pay for the new frames. Tonya Lyons was very nice while checking in for my appointment and was also very helpful when it came to picking out frames.
Angel
5 stars on Google
Very grateful for the excellent customer service I experienced with Tatiana and Tanya L! Tatiana provided me with oustanding knowledge and recommendations on my frames and lenses. I felt welcomed and genuinely cared for from the moment I walked in. I and my family will definitely come here for all of our vision needs.
Jeanie Laabs-Kolodzek
5 stars on Google
The physical space is clean, modern, and inviting. From the moment I walked in there was a warm welcome!! Tonya L. assisted me. She is knowledgeable, helpful, and kind. Excellent job! Keep up the great work!!!
Melody
5 stars on Google
I must say I had great experience at Wisconsin vision. Rabiah and other staff were very welcoming and professional. I was greeted at the door and helped me with picking out frames. I enjoyed talking to her and she was very patient.
Zoe Ivanov
5 stars on Google
Tatiana and Tonya were so incredible with helping me find the right lenses. The care they provide to make me feel comfortable and confident in my choice is second to none. I would highly recommend them to anybody looking for new glasses or lenses, or an eye exam! The eye exam itself was also very easy, quick, and painless.
Sirisha Rani
5 stars on Google
Awesome Staff..The way they received us and helped us finding good and stylish glasses was exemplary…Manager Tonya is so nice and staff Tatiana and Shawna…I recommend this is the best vision centre if you wanna go for an eye check up…
Cara Bolden
5 stars on Google
Tonya L provides fantastic and speedy service. She helped my daughter pick out a beautiful blue frame with little polkadots. Looked up my insurance to see when I qualify next for a pair so I’ll be coming back in August to see her can’t wait.
Theresa Anderson
5 stars on Google
I went in this evening for an eye exam. Tonya L. assisted me in picking out frames. She was so knowledgeable in her job. I highly recommend her for your next pair of glasses. Very professional and so nice. She made my day.
Tiffany Barksdale
5 stars on Google
Tanya L. was welcoming, very helpful with my request to get a copy of a receipt I needed and even sang along to Cher’s “Believe” with me while she gave more of her time to tighten my glasses. Thank you for the great experience today and give her a raise, please! Great customer service..5 stars, Miss Lady!
KnowledgeWell Media
5 stars on Google
It's been quite a while since I have experienced the kind of informative & professional service that I did today from Tatiana. She was confident, knowledgeable, and very pleasant. I felt that her presentation was natural and well polished. As of today and in consideration of other visits to other locations, Tatiana has won me over. WISCONSIN VISION BETTER MAKE THIS YOUNG LADY THE STANDARD! I would hope that she is an example of upper management and the community norm for Wisconsin Vision. My Name is Cortney Allen Scott and I will be looking forward to finding that she has experienced upward mobility in your company. What a rare jewel.
Elba Monterrosa
5 stars on Google
Mrs. Tonya. L was great to work with. She was very accommodating, was able to get me in at the same time as my husband. Saving me a trip. I really like her welcoming and energetic customer service 💐
Brianna Staples
5 stars on Google
I recently had the pleasure of visiting Wisconsin Vision, and I must say, it was an exceptional experience from start to finish. From the moment I walked in, I was greeted with warmth and professionalism that immediately put me at ease. Tatiana and Tonya L. were absolutely outstanding throughout my appointment. Their courteous and welcoming demeanor made me feel valued as a patient. They went above and beyond to ensure my comfort and satisfaction at every step of the process. Tatiana's attention to detail and expertise in assisting me with preliminary tests were remarkable. She explained each procedure thoroughly and patiently answered all of my questions, which helped alleviate any concerns I had. Her professionalism and genuine care for my well-being were evident from the moment we met. Tonya L. was equally exceptional in her role. Her generosity and kindness were evident as she guided me through the selection of frames. She took the time to understand my preferences and offered valuable insights to help me find the perfect pair of glasses. Her expertise and dedication to providing personalized service were truly commendable. Overall, my experience at Wisconsin Vision exceeded my expectations, thanks in large part to the outstanding service provided by Tatiana and Tonya L. Their commitment to excellence and customer satisfaction set a standard of professionalism that is truly exemplary. I am grateful for their exceptional care and would highly recommend this practice to anyone in need of eye care services.
graycalls
5 stars on Google
Managed to get in with short notice- a few days- and it went entirely smoothly. Rabiyah and Tonya were super friendly and made sure it was a fantastic environment. I cannot recommend them enough!
Isaiah Staples
5 stars on Google
My visit to Wisconsin Vision was top-notch. Tatiana and Tonya L. rocked it with their warm welcome and expert assistance. Tatiana's attention to detail and Tatiana's expertise in tests were impressive, while Tonya L.'s guidance in frame selection was spot-on. Overall, their service was exceptional, setting a high bar for professionalism. Highly recommend Wisconsin Vision for stellar eye care.
Brianna Staples
5 stars on Google
I recently had the pleasure of visiting Wisconsin Vision, and I must say, it was an exceptional experience from start to finish. From the moment I walked in, I was greeted with warmth and professionalism that immediately put me at ease. Tatiana and Tonya L. were absolutely outstanding throughout my appointment. Their courteous and welcoming demeanor made me feel valued as a patient. They went above and beyond to ensure my comfort and satisfaction at every step of the process. Tatiana's attention to detail and expertise in assisting me with preliminary tests were remarkable. She explained each procedure thoroughly and patiently answered all of my questions, which helped alleviate any concerns I had. Her professionalism and genuine care for my well-being were evident from the moment we met. Tonya L. was equally exceptional in her role. Her generosity and kindness were evident as she guided me through the selection of frames. She took the time to understand my preferences and offered valuable insights to help me find the perfect pair of glasses. Her expertise and dedication to providing personalized service were truly commendable. Overall, my experience at Wisconsin Vision exceeded my expectations, thanks in large part to the outstanding service provided by Tatiana and Tonya L. Their commitment to excellence and customer satisfaction set a standard of professionalism that is truly exemplary. I am grateful for their exceptional care and would highly recommend this practice to anyone in need of eye care services.
Natalija Walker
5 stars on Google
Raviah and Tonya L were excellent! They were so incredibly friendly, and they helped my wife find the PERFECT pair of glasses first try. We had such a nice time with them!
Naunihal Singh
5 stars on Google
Wonderful place, Tatiana and Tonya were very courteous and professional. They even gave me a free adjustment on my old glasses. 10/10 would recommend.
Karen Gutierrez
5 stars on Google
Tatiana and Arabian did a great job in answering a lot of the questions I had. They also did great with helping me choose pair that best suits me.
Cam Jelks
5 stars on Google
Tonya L and Tatiana were so helpful and delightful. This is my first time at a new Wisconsin vision from the old location I go to and love the vibes.
Yuliana “Yuli” Montejano
5 stars on Google
First time in this location. Tatiana is a sweetheart. She has a way to make you feel comfortable and informs you about things without making you feel bad about being uninformed. Thank you Tatiana for your help and guidance. I appreciate your patience & kindness.
takeea teague
5 stars on Google
My experience at Wisconsin vision was very pleasant. I worked with Tatiana who was very professional and accommodating. She made sure that I received exactly what I needed in a timely manner and I was very comfortable 10/10 highly recommended this location for any vision services. They also have a good variety of frames
Kristen Lockett
5 stars on Google
Big shout out to Tatiana. I have never experienced customer service on a level that she delivered. Tatiana was very polite and broke down the difference between materials and cost of expenses. She was very knowledgeable and I greatly appreciated how prepared she was once I was ready to check out . Will be back
nicole Anderson
5 stars on Google
I had the pleasure of working with Tonya L. For my eye appointment. She was absolutely amazing! Very friendly, knowledgeable and great and what she does. From start to finish she guided through a whole new process and made me feel comfortable and confident! She spent time making sure everything I needed was done right! Thank you so very much! Definitely recommend.
Shay Williams
5 stars on Google
Tonya L was very professional and a great help. She helped me to pick out the perfect frame. The other staff was polite and helpful as well
Patti Allard
5 stars on Google
I had a wonderful experience at Wisconsin Vision. I am extremely grateful for the assistance provided by Tatiana during my visit. She helped me find the perfect glasses for me! I highly recommend this store.
Mi’Lachelle Roberson
5 stars on Google
Ms. Tonya L was very helpful and knowledgeable on my insurance plan and if it was acceptable. She help me and made my time stress free! I will most definitely be back!
Tommy Thao
5 stars on Google
Tatiana, Rabian, and Tonya L. were super helpful! Got straight to what I needed to know! Customer service was awesome!
Brandon
5 stars on Google
I recently had a fantastic experience at Wisconsin Vision. Tonya L and Sabriel were very knowledgeable and helped me find the perfect pair of glasses. The selection of frames was impressive. The customer service was top-notch, making the entire process smooth and enjoyable. I highly recommend Wisconsin Vision for their excellent service, quality eyewear, and friendly staff. A five-star experience all around!
Terrance Roundtree
5 stars on Google
Wentland, Bruce, Donna, Sabriel, Tonya, Tatiana, and Shawna were great help during my visit. They greeted me as soon as I walked in and got me right in and out within 30 minutes. 10/10 survice for sure, definitely recommend and will be returning!!
Melissa Pamperin
5 stars on Google
Sabriel B was a great help in picking out the right frame for me. Tonya L was very friendly, making sure my appointment went went smoothly. Tatiana was also very friendly at check-in while filling out forms. Five stars!
Ariel Gely
5 stars on Google
Had to bring my Grandma in as a first time customer. Had a great experience. Miss Tonya L. Was so helpful in making the process smooth and answered all our questions quickly and very detailed. Overall great experience!
Yasser Khalil
5 stars on Google
Tonya L was one of the best examples of great customer representation I’ve seen in a while. She helped a lot when it came too figuring out our insurance coverage and made the whole process fun and simple! Great worker
Lois Calloway
5 stars on Google
I just finished my appointment for my yearly eye exam. While I’ve always gotten great service at the Layton Ave location, my experience with the manager, Tonya L., was exemplary. She greeted me when I entered, checked in with me when I was completing the required paperwork, and we laughed together when she gave me the first exam. Overall, it was a great experience.
Heather Ingram Ortiz
5 stars on Google
Tatiana made the eye exam and selecting glasses experiences fun and interesting. She explained the battery of eye tests as we went through the process. Tatiana is personable, professional, and just lovely all-around.
Lisa Burrows
5 stars on Google
Tatiana was fantastic, she made the experience fun- great sense of humor. She is personable and professional. She was very helpful. She was training Sabriel and he was very kind also. Tatiana explained things well and I’m so glad she was the one who helped me!
sabriel bass
5 stars on Google
God I love this store. Tatiana and Shawna gave me amazing service when picking out my brand new frame. And they both knew exactly what lenses fit my prescription. If you want a professional and inviting setting... 20th and Layton is where its at.
Adelina Benavides
5 stars on Google
The ladies working here so sweet. Tonya, Shawna, and Rabia are patient and great at explaining the process of virtual appointments. I was a bit skeptical at first but they made it a comfortable process. I would definitely recommend this location for Wisconsin Vision.
Adriana Sanchez
5 stars on Google
Shauna and Melanie were wonderful and helpful throughout the entire visit, from welcoming us as we walked in to helping us select our new frames. I couldn't ask for a better customer experience as they helped us with the translation of the appointment as well. Thank you for all your help.
Jess Betts
5 stars on Google
As I have in the past, this place has the best staff ever! I was helped by Tonya L. In less than 30 minutes, she was able to help me get a great frame and all the things I needed in a lens. It’s my first time with bifocals and she was able to help me find the right style to go with it. Super friendly and always helpful. Can’t say enough about this place.
Tammy Metzke
5 stars on Google
I had an outstanding experience at this Wisconsin Vision store. I had the pleasure of working with Tatiana Teague. She was very pleasant, very knowledgeable and a pleasure to work with. She mentioned that she was well trained by Shauna. The doctor was also wonderful. He was very patient when doing my exam and took his time when making sure my prescription was the right one. I would definitely recommend this location!
Bridgette McCormick
5 stars on Google
Came in for a telehealth eye exam and had a really great experience. Everyone working was immediately so friendly and welcoming. Tatiana helped me with the exam and was courteous and professional. Dr. Manning and Louis helped me with the exams over telehealth. Dr. Manning made sure I understood everything in my exam and walked me through my test results. She was very thorough and kind!
Diane Schedule
5 stars on Google
Tatiana and Tanya were very polite and knowledgeable. Unfortunately since I hadn’t purchased a protection plan, they couldn’t fix my problem. However, they tightened my glasses and were empathetic.
Cindy J
5 stars on Google
We have been using Wisconsin Vision (Layton Ave) for many many years for our vision tests and eyeglasses needs. The staff at this location seems to have completely changed over in the past few years. The equipment appears to be updated and the doctor was quite thorough. Tonya L. was very friendly and extremely helpful in assisting us with selecting new eyeglasses for our new prescriptions. I would definitely recommend the Layton Avenue Wisconsin Vision for your exams and eyewear.
Isaiah Reshard
5 stars on Google
Tonya and Shauna were very kind with helping me through my eye exam. They even stayed a bit after hours to make sure everything was good to go. This location has a very kind staff and great customer service.
Elaine Maly
5 stars on Google
Shawna is the best! She helped me select new glasses a few months ago which are perfect. And today I stopped in without an appointment to get them adjusted because they were falling off whenever I leaned over. No problem. Back out the door in 5 minutes!
Jeremia Gonzales
5 stars on Google
Tonya L was great, she was very helpful with my family and I! I would highly recommend coming here! The staff was also great with helping us picking out out glasses! They were also very friendly!
Kim Henderson
5 stars on Google
Excellent doctor, was very thorough and took the time to ensure I received the exact prescription needed. Also Tonya in customer service was great! She ensured my copay and coverage was correct and recognized a discount available and applied it! 😊. I’m very glad I decided to visit the Layton Ave office this time!
Samantha Jaskie
5 stars on Google
Super friendly staff all around, especially Tatiana! She was amazing and help me pick out the perfect frames. Thanks girl!
Nate Jelinek
5 stars on Google
I typically go to a location in Shorewood, but since the optometrist there was out sick I traveled down to this location and had a very pleasant visit. Tatiana was very nice on the phone, even nicer in person, and she clearly cared about my discomfort with contacts (reason for the visit). Melanie and Shawna were also in the main area when I was there, and although I interacted with them less, they were very nice and seemed to enjoy being there. The optometrist at the location was exceptional and made the appointment quick and painless. Overall, everyone at the location appeared to be happy to be there, and that always goes a long way with me. I would definitely encourage others to go here.
Dulce Torres
5 stars on Google
Tonya L. Was amazing. My daughter had lost her glasses which we had just bought a month or so ago. She helped us chose new ones and helped us with a discount. Amazing!!!
jenny Keller
5 stars on Google
I received excellent service from Tonya L at the Layton location. Tonya was extremely helpful and helped me choose my multiple glasses. Extremely patient. It was a pleasure working with her.
some reptile
5 stars on Google
I went to 5 other glasses providers before finding 2 pairs of beautiful glasses at this location. I didn't get the name of the 1st woman who helped me, but she was amazing. I am picky! And told her the features I was looking for. We both looked, and she found me the most perfect, everyday glasses for me. Pretty and professional! I had to come back with my prescription, which was okay with me, and was next helped by Carlos. He was nice & professional and helped check me out. The total ended up cheaper than I expected, too! It was supposed to be a 1.5-2 week wait for the glasses, which is normal, but they arrived in only 1 week. Tonya assisted me when I picked them up. She was super sweet! She not only got my new glasses adjusted perfectly, but she also adjusted a previous pair I already owned. Overall, I had a great experience at this location, and it will be my go-to glasses place from now on! 🙂
Geneva Scurek
5 stars on Google
Great experience. Tatiana listened to my needs/wishes for frames, literally found me the perfect frame within seconds. (I always struggle to find frames that fit my petite face and look good. Then she worked to find me the best options with my insurance. She was patient and communicated all of my options clearly. The person assisting to train Tatiana was impressive as well, very patient, observant and clearly knowledgeable.
WI GIRL
5 stars on Google
From the second I walked in the door, my experience was GREAT!! The girl at the desk was new and in training, but she was great. Tonya the store manager was fantastic with her, and me both. Made sure I understood everything. The eye doctor was amazing, and very thorough. I can't wait to get my new glasses.
Tom Fikes
5 stars on Google
Really enjoyed my first time! Tonya was great and I really enjoyed her assisting me with from start to finish. The team received a rush and worked with everyone professional and subtle. Tonya even changed to music to be more calm and relaxing which I appreciate. Made the mood of the searching for glasses a superb experience. I will be returning and recommending to anyone needing glasses or contacts. Thank you all so much for the wonderful experience.
Bret Koscielak
5 stars on Google
Tatiana, Tanya, and Melanie were all fantastic! Super quick and painless getting new glasses! Whole process went smoothly and they explained my benefits and total costs in detail.
Lora Lee
5 stars on Google
My husband and I had an awesome experience at the Wisconsin Vision on 1920 W. Layton Avenue. Everyone was friendly and the manger, Tonya Lyons was very informative, helpful, impressionable, and funny. She made us feel very comfortable. The Doctor was also very friendly, honest, and informative. I would strongly recommend this location for your eye care needs. Tony and I will definitely be back.
Angie Gonzales
5 stars on Google
Tonya L is awesome!! We received a wonderful greeting. Tonya is easy going, super friendly and exceptionally professional all rolled into one!! She took care of making sure both my sons glasses were cleaned tightened and taken care of. We were able to leave with one pair and she put the order in to have the other pair repaired to be ready next week. Give this incredible employee a raise, she deserves it!! Thank you Tonya!!
Beth Zelenski
5 stars on Google
I arrived early to my appointment 845am (open at 9). Tonya L. was fantastic. She let me in the office early to browse the glasses selection. I was able to pick out a pair before my appointment. I was seen early by the doctor. Was fast, efficient and thorough. The staff at this location is so nice, would recommend to everybody. I can't wait to get my new glasses once they come in!!!
Andrea Gembicki
5 stars on Google
I had a fantastic visit here. Everyone was super helpful and friendly. I had the pleasure of having Anna assist me with picking out my glasses and with taking care of my purchases for my son and I. She was phenomenal and extremely helpful and honest! The over all atmosphere of this Wisconsin Vision was so relaxing and lead to one of the best experiences I’ve ever had in my many years of coming to Wisconsin Vision.
Sharon Davies
5 stars on Google
I visited Wisconsin Vision today and was immediately greeting by a very nice lady named Tonya. She most graciously asked me how she could help me and I told her I was looking for glasses for my new Prescription. I shared with her the kind of frame that I liked and she was very expedient in finding two pair to choose from. She helped me in choosing the frame that was to my satisfaction. Tonya was very pleasant, courteous, professional and knowledgeable to work with and I look forward to working with her again in the near future. Tonya is a very good Representative for Wisconsin Vision. Thank you Tonya for your excellent service!
Claudia Rosete
5 stars on Google
Sending a 5-Star review and shout out to Tonya @ Layton location!! Tonya was kind enough to wait for me to drop off my child's broken glasses, last minute, before closing time. On top of broken glasses, our protection plan had expired a couple days ago but, Tonya was able to push it through for us. Very grateful that Tonya was there to provide effective solutions and cordial customer service!!
Steve Feedar
5 stars on Google
My wife and I had new prescriptions requiring new glasses. Allison was very helpful in selecting new frames for both of us. Within two weeks our new glasses were in and Tonya fitted and adjusted them perfectly! We’ve been going to Wisconsin Vision on Layton for many years, and have always been satisfied with their professional service.
KAUMUDH SINDE
5 stars on Google
I came in for an eye exam and then ordered new glasses. I was looking to get them as soon as possible and to my surprise I got them 2 days after I ordered them. Tonya was really helpful and made sure that my glasses were ordered quickly. Overall, a great experience!
Sue Wright
5 stars on Google
Tonya was so easy to work with. She was helpful with picking out new frames and she was efficient and knowledgable. Professional. I could easily give her a six star.
sp00kygvibes
5 stars on Google
I was looking for a new eye glass provider and stopped in to see what Wisconsin Vision had to offer. I was met by Debra who politely and respectfully asked how she could help me. Well to make a long story short because of Deb, I am now a new and HAPPY customer of Wisconsin Vision. Amazing customer service and a large selection of quality frames are to be found. I highly recommend Wisconsin Vision to anyone who is looking to be treated with courtesy and respect. Thank you Deb and WV for a great experience.
Bobbi Comparin
5 stars on Google
Had an appointment today with not so great news- but I just wanted to say that it was still one of the best eye exam experiences I’ve ever had. All (every single one) of you ladies are the sweetest….efficient and amazing at what you do. Thank you!
Karen Nook
5 stars on Google
Stopped yesterday afternoon looking for glasses at Wisconsin vision. Nada helped me find frames. She was excellent. Her patience and demeanor should be an example for others in your industry. Please thank her for me.
Kathy B.
5 stars on Google
I dreaded having to buy new glasses because I'm not good at choosing the right styles for me. Izabel and Allison were so nice and helpful - taking time and giving me their honest opinions. Super customer service. And I found a pair I love. Thank you!!
Natcha Chotnoparatpat
5 stars on Google
Came in to get the nose pads on my glasses fixed. The service was top-notched! Carrie made my day! She was so sweet and caring. She not only fixed it for free, but also offered a full check-up. Best service ever!
Paul Trempt
5 stars on Google
Came to Wisconsin Vision on Layton for exam and new glasses. I got a thorough exam and they have a great selection of frames. Allison gave me great service and attention and went beyond expectations helping me pick out proper frames and lenses. Would definitely recommend.
Connie Trempt
5 stars on Google
My husband and I recently visited this location for eye examination, contact and glasses purchase. From the moment we walked in Allison was a tremendous help. She gathered all our info and helped my husband pick out the perfect pair of glasses that suited him well. Glasses were ready in less then two weeks and contacts were delivered directly to our house. Overall a great experience thanks to Allison.
Alexander Yang
5 stars on Google
I came in looking to get some new contacts and was helped right away by Carrie. She was very welcoming and attentive the entire time I was there. I was able to schedule an eye exam for the next week and was told all my options available. I highly recommend this place, as I have always had a positive experience when going there.
SK AS
5 stars on Google
Good service, especially Debbie who helped me choose my glasses. She is awesome. Thanks
January Brylow
5 stars on Google
Wisconsin Vision on Layton has definitely improved the quality of customer service while providing knowledgeable people to assist with customers needs. My husband had a situation where his glasses that he purchased were causing him headaches and making him feel very dizzy. The past employees would not help him rectify the situation last year. However, Allison met with us last weekend and spent time rectifying the situation. It makes a big difference when you are dealing with individuals that are knowledgeable in the field. My husband and I will continue to use them for all of our yearly vision needs. Thank you Allison:)
January Brylow
5 stars on Google
My husband and I have been customers with Wisconsin Vision for well over 15+ years with my husband's vision benefits. During the past year or so, I was completely done with the poor service, lack of knowledge and unprofessional behavior at the 20th and Layton store location. My glasses were desperately in need of adjusting, so I took one last chance and went in while I was driving by today. Let me tell you how happy I was, when I walked in and saw some different faces behind the counter greeting me warmly with a smile. I realized that one of the faces was an employee by the name of Debbie, she helped me pick out a pair of glasses a few years back. Debbie is extremely knowledgeable and was the first person in my 40+ years that explained to me what measurements I needed for the most comfortable fit for my large nose & head :) I came in for adjustments and walked out with a beautiful new pair of sunglasses that fit beautifully with Debbie's help. Debbie has renewed my faith in Wisconsin Vision and retained a long standing customer. If you are like me and struggle with finding the perfect comfort and fit, Debbie is your gal!
Teress Otzeleerger
5 stars on Google
I would like to thank Luis and Debbie,at the Wisconsin Vision on 20th and Layton.They patiently took care of adjusting my glasses,which was a challenge,to say the least.I have been a customer since the mid nineties, and have always been satisfied. My most recent experience the BEST
James Matheson, Jr.
5 stars on Google
Best place in Milwaukee for glasses for three reasons: Kim M, Luis, and Debbie. These are the three people I have dealt with in this location for my two pair of glasses. First, Kim was the one who sold me my glasses. She helped me pick them out along with my wife. She was relaxed in the sales process, helped get our insurance benefits, and did a great job all around in ordering my glasses. I was told it would be a week to get the glasses. They arrived in four days. Luis has helped with adjustment and some repairs to the glasses. He fit them and did a great job. Debbie was just a great person to talk to when I was there. Overall, this is the best place I have found for service and selecting my new glasses. IF the service continues as it has, I will never go to another location for my eyewear again. This place is friendly, knowledgeable, and completely hassle free. The only down side to the place is the location and parking lot. It is on Layton which is a horrible street to drive on and the parking lot is tiny. In reality, the physical location and setting does a great disservice to the people who work in the business. However, despite this drawback, the people and the service are worth the five star review and it is these people with whom I have dealt that make my review worth five stars. The people here make the hassle of the parking lot bearable. The service and people here are fantastic.
Jeighsen Christiansen
5 stars on Google
What a wonderful experience both Allison and Luis helped me find not only my glasses but a pair of sunnies. I am so excited for both pairs of glasses and appreciate the help i was provided. 5 Stars...
Grecia Alexandra Rodriguez
5 stars on Google
I went to get my eye exam for glasses and contacts and I was assisted by Alejandra the manager. She was super helpful and helped me pick out a beautiful pair of glasses. I highly recommend this place for the service and product. Thank you WI Vision!
Juan Sandoval
5 stars on Google
My experience as this location was phenomenal. For example when my glasses came back super thick, a delightful employee ( I believed her was Montse) she offered the solution thin the lenses and I was super satisfied with how my glasses turned out.
Jay Sandoval
5 stars on Google
My experience as this location was phenomenal. For example when my glasses came back super thick, a delightful employee ( I believed her was Montse) she offered the solution thin the lenses and I was super satisfied with how my glasses turned out.
Jarred Strupp
5 stars on Google
I had a fantastic experience at this location! The worker, Montse, was very knowledgeable and had exactly what I was looking for. She was friendly, and I left very satisfied. :)
Alma Hernandez
5 stars on Google
Montse was One of the best person I ever worked with, helped out with getting me the best fit pair of glasses, Greats manners was ver profesional! Highly recommend Will be back with her again
Jose Uribe
5 stars on Google
I had a great experience with montse. She helped me find the pair that was a true fit for me!! Being a person with a big head and wide face, there are a lot of frames that do not fit. She even helped me look at inventory outside of her store witch was above and beyond service.
Victor Roque Frias
5 stars on Google
First time there and overall it was a good experience. Great customer service!
Lisbeth Sanchez
5 stars on Google
Alejandra was amazing! She helped me schedule my exam and gave many options to work with my schedule. The day of my appointment when I arrived Ale greeted me as while I waited to be seen by the doctor she helped with getting some options in frames. Made my selection of new glasses so much easier! Would recommend everyone to visit Wisconsin Vision and ask for Ale!
Magi Munoz
5 stars on Google
5/5 stars and counting! To be completely honestly my visits to the optometrist are rare so it was a delight that my most recent experience at Wisconsin Vision was beyond amazing. The manager there Alejandra, greeted me right away and checked my temperature which these days it’s a relief to know that they are taking still taking their precautions. She was able to get me in right away. I must’ve been in and going with my appointment within a couple of minutes. To give some context this was a Saturday morning and I was pleasantly surprised how fast I was seen. Alejandra was quick thorough and got to the point, she was able to help me pick out some glasses. She made me feel very comfortable and not rushed at all. I think it is important when you are picking something like glasses to be absolutely comfortable and not rushed. At the end of the day I’ll be wearing those glasses on the daily so I better love the pair I choose. My experience there was a 10/10 I would recommend to anyone looking for an optometrist and great staff. Thank you!! -a loyal customer
Francisco Manzano-Arechiga
5 stars on Google
Ale was super helpful and understanding. Quick and easy service if you want it, but also very helpful if you can’t decide on a new pair of glasses like myself. Definitely worth the extra drive!
Dino Flores
5 stars on Google
I’m new to wearing glasses and really needed guidance on; what type, fit, lenses and style. Martiza at Wisconsin Visions Layton really listened to my needs and walked me through on how to begin the process. From the eye exam with helpful information on dry eyes to the sit down with Maritza showing me many different styles and speed on getting my glasses they get a 5star from me. I highly recommend Wisconsin Visions on Layton. Professional and quality service.
Sonia Escamilla
5 stars on Google
Alejandra and her staff are so friendly, detail oriented and extremely punctual. Best visit to the doctor, despite covid.
Chris B.
5 stars on Google
Highly recommend. Very efficient, professional and friendly. An extra 5 stars to Alejandra! Got my new glasses in record time. Irving provided exceptional customer service!
Chris B.
5 stars on Google
Highly recommend. Very efficient, professional and friendly. An extra 5 stars to Alejandra!
Crystal Herrera
5 stars on Google
Amazing team ! Love Alejandra and all that she helped my with picking the perfect pair of glasses to setting my eye exam up for me. She has great follow up and amazing customer service. Totally recommending everyone to go here and to her.
Jessica Serrato
5 stars on Google
Alejandra was such an amazing help. Help me pick the perfect glasses most define will be coming back for my glasses needs.
Enrique ramirez
5 stars on Google
Awesome people working in this store and they do great work.
A Google User
5 stars on Google
Awesome people working in this store and they do great work.
Jon Thomm
5 stars on Google
I went to this Wisconsin Vision location and the experience was great. Everyone was very helpful, and they had a great selection. The turn around to get my glasses was very quick. Will be back for sure!
A Google User
5 stars on Google
I went to this Wisconsin Vision location and the experience was great. Everyone was very helpful, and they had a great selection. The turn around to get my glasses was very quick. Will be back for sure!
Karina Olea
5 stars on Google
Alejandra and Montse were really patient with me and helped me pick out the perfect pair of glasses. They have a great selection of glasses. Would recommend to anyone on the look out for a new pair of glasses. They also took my temperature at the door and had a few protocols in place due to COVID-19 which made me feel comfortable.
Karen Both
5 stars on Google
Alejandra the manager was fantastic, she took my temp asked what I was looking for and really listened to me. The first pair she showed me I loved. Alejandra was so honest with me and I appreciate that!! I bought the fourth pair she showed me, she took her time and I’m so happy with the wonderful customer service! ⭐️⭐️⭐️⭐️⭐️
A Google User
5 stars on Google
Alejandra the manager was fantastic, she took my temp asked what I was looking for and really listened to me. The first pair she showed me I loved. Alejandra was so honest with me and I appreciate that!! I bought the fourth pair she showed me, she took her time and I’m so happy with the wonderful customer service! ⭐️⭐️⭐️⭐️⭐️
Sherlie Ann Aguilera
5 stars on Google
Excellent Service. Lizeth and Alejandra at the Layton Ave. Location did a great job. Very friendly and professional.Answer all my questions . I received my glasses pretty fast. Very Satisfied. 100% Recommended.
A Google User
5 stars on Google
Excellent Service. Lizeth and Alejandra at the Layton Ave. Location did a great job. Very friendly and professional.Answer all my questions . I received my glasses pretty fast. Very Satisfied. 100% Recommended.
Tanya Hernandez
5 stars on Google
I had a great experience. I was sort of afraid to get an eye exam due to Covid. However, staff was great, they were being safe and keeping the store clean. I really appreciated the help Alejandra and Luis gave me when it came to finding a new pair of glasses!
A Google User
5 stars on Google
I had a great experience. I was sort of afraid to get an eye exam due to Covid. However, staff was great, they were being safe and keeping the store clean. I really appreciated the help Alejandra and Luis gave me when it came to finding a new pair of glasses!
Kira Sanchez
5 stars on Google
Alejandra & Lizeth were very helpful and professional. They were being very sanitary due to covid and didn’t mind that I tried on 100 pairs of glasses even though they are now sanitizing after each try on. The doctor was nice and answered all the questions I had. She gave me several trial pairs of contact lenses without hesitation. I will be a returning customer. ☺️
Chris Taylor
5 stars on Google
Very helpful staff, even replaced my eyeglass nosepads for free as the ones I currently had were not comfortable. Would definitely recommend!
Patricia Ruiz
5 stars on Google
5 star service for sure. Very important when finding the right glasses. Love the family atmosphere but also professional. Hey what happened to Layton store. Where is Leticia?
Cgirl Bike
5 stars on Google
I have been a customer for several years now, and today's experience compelled me to write this review. My daughter and I received check-ups from Dr. Wegner. He was thorough, using a variety of eye tests that I have never had before this visit. Every step along the way, he explained in a clear manner. The staff spoke highly of him as well. In addition, the general staff members were attentive without being overbearing. Jesse knew exactly what I was looking for and provided two very close, eye glass options. It was an easy choice! He was not at all pushy; I felt like my overall happiness superseded the need to make a sale! I had commented about my exhaustion, and he apologized saying he was almost done. (I was tired as a result of work.) Jesse actually worked efficiently and explained any "hold-ups" along the way. I guess, I appreciated the fact he communicated where he was at rather than sitting there without a word of explanation. (Too many retail businesses and doctor offices keep you out of the loop and ignore your presence.) Two other women also communicated with me at one point-in-time, both being polite and personable. Even after a terribly rough day at work, I felt relaxed and tended to by the staffing tonight. (Jesse, I told you I wanted to compliment you and the store!) Thanks, Wisconsin Vision!
Lisa Giobardo
5 stars on Google
Letisia the manager and Jon the doctor were absolutely wonderful! They made sure to take great care of me and use all of my medical benefits. This place is awesome!
Lori Magestro
5 stars on Google
Everybody at the Layton Ave location was very courteous and professional. Special shout out to Jesse for his amazing personalized customer service. I will definitely return for care in the future.
DeAvian Mizysak
5 stars on Google
The staff was so considerate and sweet. Leticia was very patient with me helping me pick out new glasses. The doctor was very nice as well. I had visited a different doctor who told me he couldn’t do anything to help my vision. But when going to Wisconsin vision the doctor did have a plan to help improve my vision. I will be returning for business!
Heather Furmanek
5 stars on Google
Excellent customer service. Jesse is very friendly, & helped my son decide on what glasses he would like. Letty helped me pick out a stylish pair for myself. A great bunch of people who are warm and welcoming as you enter the building. Every doctor I have seen here has been very thorough & professional. We love coming to this location & we will keep coming back. Excellent selection of frames at reasonable prices. You can't beat it.
