Google reviews of Wisconsin Vision in Madison

Amazing, both me and my husband had appointments and were greated and helped by such kind people. Definitely recommend.

The customer service at this location in Early-2021 was outstanding. They patiently answered tons of questions from a first-time contact wearer, and helped me go through nearly 5 different contact trials. The exam process itself was a breeze too. I've gotten many glasses and now contacts through WI Vision, and have had great experiences every time.

Customer service at the store was very good from (Tatiana) when I selected my glasses. I drove in from out of town to pick up my glasses when I was notified they were ready and as I was driving home, realized something was wrong with my prescription as I could not read my instrument panel clearly. I immediately returned to the store and found out I was accidentally given single vision lenses instead of progressive lenses. Wisconsin Vision apologized to me for the inconvenience and even offered to pay for the transition lens treatment. Excellent customer service and overall I was very satisfied. Thank you WV for listening and working with me to resolve the issue! :)

I had to get the screw attaching the glasses to one of the arms on my pair replaced and Wisconsin Vision on E Washington was my choice. I went in right after work and they easily fixed it in about 5 minutes. I didn't even have to pay a thing since all repairs and fixes are free! I suggest everyone go there!

I was very pleased with everyone's professionalism and friendliness. It was my first time there. and I am now a customer for life.

Everyone I spoke to was friendly and professional! I saw Dr. Scott, and he clearly explained all of the tests and was nice to talk to. I forgot the name of the woman that helped me up front to pick out glasses, but she was very patient with me as I figured out eye insurance stuff. When I found out I needed to go back home to find out some insurance information, she said that was totally fine and I could just go home then come right back. Also felt very safe with the temperature check and social distancing requirements.

I like this place. They clearly point out when there might be charges that would be extra, explain that some exams were optional, and what the exams consist of. You just need to read the forms and it’s all good. The doctor, Scott, was great, super knowledgeable, kind and respectful. I fully recommend visiting him. They have a pretty big selection of glasses, and I like that they don’t divide too strongly glasses into “male” and “female”, which is simply outdated. It makes it easier to be stylish and creative with your look. Their covid precautions were super thoughtful, overall is was a great experience.

Had some issues at first but Courtney was able to resolve those and the final result was great ! Thank You

Very helpful in choosing glasses. They were all knowledgeable and professional. I will be back.

Ran in there because the lens came out of the frame. I was helped right away. Friendly atmosphere and I will def go back to get new glasses there.

Ran in there because the lens came out of the frame. I was helped right away. Friendly atmosphere and I will def go back to get new glasses there.

Wonderful experience at the East Washington location! Dr. Enemuoh is awesome, it was like talking with an old friend (as my eyes were getting examined)! Courtney the Manager is wonderful as well, answered questions and gave me honest opinions on frames I was picking out. Thank you all at Wisconsin Vision for all you do during these troubling times and know that you all are appreciated!

Wonderful experience at the East Washington location! Dr. Enemuoh is awesome, it was like talking with an old friend (as my eyes were getting examined)! Courtney the Manager is wonderful as well, answered questions and gave me honest opinions on frames I was picking out. Thank you all at Wisconsin Vision for all you do during these troubling times and know that you all are appreciated!

Wonderful experience at the East Washington location! Dr. Enemuoh is awesome, it was like talking with an old friend (as my eyes were getting examined)! Courtney the Manager is wonderful as well, answered questions and gave me honest opinions on frames I was picking out. Thank you all at Wisconsin Vision for all you do during these troubling times and know that you all are appreciated!

Tess helped me out with some glasses and her kindness and cheerful spirit throughout was unmatched. Thank you!

I had my annual eye exam here a couple weeks ago, and it was just overall a fantastic experience. First of all, I really appreciated all of the safeguards and COVID-related procedures they had in place (checking temperature, requiring masks, sanitizing everything, etc.). Dr. Enemuoh was awesome--super kind and very caring, and it was comforting to know my eyes were being assessed expertly. Tessa was also wonderful--extremely nice and patient, answered all 45 of my questions (some of them I probably asked more than once haha) regarding my insurance benefit, pricing, frame options, and more. She was SO thorough in her explanations, I really could not have hoped for better service. This was my first time here, but I'm looking forward to coming here every year from now on!

I'm glad to see how many precautions they are taking to keep everyone safe. The doctor listened to all my concerns and I left having a better understanding of my eye health. The other staff members were welcoming and very helpful picking out frames. They did it without picking the most expensive ones.

I'm glad to see how many precautions they are taking to keep everyone safe. The doctor listened to all my concerns and I left having a better understanding of my eye health. The other staff members were welcoming and very helpful picking out frames. They did it without picking the most expensive ones.

I'm glad to see how many precautions they are taking to keep everyone safe. The doctor listened to all my concerns and I left having a better understanding of my eye health. The other staff members were welcoming and very helpful picking out frames. They did it without picking the most expensive ones.

Jacob at Madison East is PHENOMENAL! I broke my eyeglasses this morning and didn't have a spare pair. I had to fly out of town this evening. I was completely stressed. Jacob said come on in and will take care of for you and not to worry. I was there 15 minutes later. And within 10 minutes he had them back together and as good as new. He even replaced my nose rest pieces because he said they needed replacing. Holy wow! This guy was smart, fast, polite and 100% understands what a customer means. I'm scheduling an exam when I return and getting two pair of brand new eyeglasses from this company just because of his exemplary service!

Jacob at Madison East is PHENOMENAL! I broke my eyeglasses this morning and didn't have a spare pair. I had to fly out of town this evening. I was completely stressed. Jacob said come on in and will take care of for you and not to worry. I was there 15 minutes later. And within 10 minutes he had them back together and as good as new. He even replaced my nose rest pieces because he said they needed replacing. Holy wow! This guy was smart, fast, polite and 100% understands what a customer means. I'm scheduling an exam when I return and getting two pair of brand new eyeglasses from this company just because of his exemplary service!

Weve been visiting for several years. Very friendly and professional. Wide selection of frames. Thorough eye exam. Reasonable prices and takes most insurance.

Tess was very deserving of her job, being incredibly polite and easy to talk to! I went there to get glasses and ended up having a conversation with someone I want to be friends with. I would definitley recommend this place as it is inviting and there is no shortage of intellect and kindness.

All the staff members here were remarkably helpful and personable. I've had glasses since 3rd grade, and this was honestly the best eye exam experience I've ever had. The optometrist was wonderful. I'm a cancer survivor and we talked about concerns specific to my health. The manager and front room staff helped me pick a great pair of glasses. They treated my husband and I like old friends and stayed late getting us set. 10/10 recommend. I will always go here for my exams and glasses.

All the staff members here were remarkably helpful and personable. I've had glasses since 3rd grade, and this was honestly the best eye exam experience I've ever had. The optometrist was wonderful. I'm a cancer survivor and we talked about concerns specific to my health. The manager and front room staff helped me pick a great pair of glasses. They treated my husband and I like old friends and stayed late getting us set. 10/10 recommend. I will always go here for my exams and glasses.

THIS POST IS FOR THE ODANA RD SITE. I DO NOT KNOW HOW TO CHANGE LOCATIONS FOR THE POST. SHAWN AND DR. LINDA HELPED ME ON THE WESTSIDE. Visited the store on the west side of Madison. Great atmosphere, a ton of selection and the salesperson was very knowledgeable and accommodating to all my "quirks"! Highly recommend!!!!!

Melanie helped explain my confusing insurance to me before I decided to by. Will probably go back to purchase. They have raybans

I went in to have my glasses adjusted and had the most positive experience I’ve ever had at ANY optical shop I’ve been To before, and I’ve been wearing glasses since I was 6! Seriously though, the experience I received for a service they offer FOR FREE was worthy of more than just a 5 star review! I wish I could give them more! I accidentally sat on my glasses and I thought they were toast! Tessa rescued them and now they fit better than when I first got them! She really took the time to perfect the adjustment and was so funny and friendly that I’m kinda bummed that my insurance doesn’t kick in until next year! I will most certainly be back for my next pair of glasses!!! Tessa made me feel like an old friend and not a number, I cant even verbally express how welcomed and engaged she made me feel with something as mundane as an adjustment! The other ladies there seem very friendly and approachable as well. They do eye exams and have the largest inventory I’ve seen around Madison! I only stopped on a whim because I was in the area, but this is now my go to for anything eyeglasses! Thank you Tessa!