Google reviews of Wisconsin Vision in Fond du Lac
Wisconsin Vision's Fond du Lac location has a 4.6 rating across 159 reviews. Visit our storefront at 459 W. Johnson Street Fond du Lac, WI 54935 to browse the latest trends in eye wear and speak to our expert opticians. Schedule your yearly eye exam online today or call 920-922-5990 for immediate assistance.
C C
5 stars on Google
I came in because my glasses were broken. The staff was very friendly and helpful, especially one of the male employees who was super nice and welcoming. I really appreciated their kindness. Even though I didn’t buy glasses this time, I’ll definitely consider coming here first next time I need a new pair.
MORGAN FLAHERTY
5 stars on Google
My sunglasses needed to be fixed because they were too wide, I was able to walk in and Kyara fixed them within 5 minutes. It was an overall great experience, they had excellent customer service, and my sunglass fit perfectly!
LaQuita Yancey
5 stars on Google
I stopped in randomly to look for new glasses, and I’m so glad I did! Ruth was absolutely wonderful — kind, patient, and incredibly helpful. She took her time assisting me, brought out several different frames for me to try, and made the whole experience easy and enjoyable. She even helped me find a discount, which I really appreciated. Excellent customer service from start to finish. Five stars for Ruth!
Danielle Wempner
5 stars on Google
Came in for some prescription sunglasses and Kyara Rickert helped make the process nice and easy. Very personable and friendly. Highly recommend for all your spectacle needs
Todd Yirkovsky
5 stars on Google
This was my first time at Wisconsin Vision and it was a wonderful experience. Everyone here was extremely friendly and helpful, and Calie was exceptionally pleasant to work with.
Adam
5 stars on Google
Overall a really great experience! Fast, friendly service! Kyara was really knowledgeable about what my insurance covers and had great recommendations as to what frames would look best on me. I appreciated the help very much. Will definitely be back for my future optical needs.
SKYRA RHODD
5 stars on Google
Kyara was very helpful for me and my 8 year old. She almost broke her arm of her glasses and had to to go to school without them which made her in crocodile tears. So, I rushed over to Wisconsin vision on a whim of hope they could help my baby feel better by getting them fixed today. Kyara took them immediately and had them fixed in less then 5 minutes and I ran them to school. Today was special for my daughter it was her first day to school after spring break with glass ever. She was excited to take them to school to show off. Thank you kyara for her help today!
Randall Wacek
5 stars on Google
I had glasses that needed a temple replaced, not purchased at Wisconsin Vision. I was just a walk-in and Ruth was great in providing immediate attention. I would highly recommend this provider and professional staff for your future vision needs.
Kaitlyn Brooks
5 stars on Google
My first time working with Wisconsin Vision! Recommended from a family member when they had to come here to get their glasses fixed. I worked with Andrea S. She did an amazing job of making sure I wasn’t roaming around the store basically blind. My eyes had just been dilated and I had no contacts in at this time, lol. While waiting for the doctor to conclude with another patient, and for my eyes to dilate- Andrea and I picked out a few pair of frames. When I had put the same frames on at least 3 times in a row to make sure they were the ones I wanted- I felt absolutely no judgement. Other places would have looked at me like I was crazy. Her and I made small talk, but had a really nice conversation. I cannot wait for my glasses to be ready to pick up in about a week or two! Very quick! I highly recommend Andrea S and Dr Jack Lund at Wisconsin Vision!
Jason Jasiak
5 stars on Google
Went to my first eye appointment in years. Dr. Lund, Kyara, and everyone else were amazing. They all made me feel comfortable when having find the right pair of glasses. Kyara was very helpful explaining what was best for me with my first pair of prescription glasses. Thank you for helping make this change so easy for me.
Randi Olesen
5 stars on Google
Kyara was very professional amd great! Doc was great as well! All around great experience!
Elizabeth Gorman
5 stars on Google
Carter did a wonderful job adjusting my glasses, and everyone was welcoming and friendly. I didn’t have an appointment, just stopped in needing an adjustment, and they saw me right away. Thank you, Wisconsin Vision staff!
CR Wojahn
5 stars on Google
Kyara was very helpful! She replaced the nosepads on my glasses at no charge. Kyara had great customer service skills, and was very patient while educating me on what frames may be best for me and my prescription. Thank you Kyara!
Larry Dikeman
5 stars on Google
Repaired my eyeglasses and didn't charge me anything for doing it. Repairs are free. Pleasant people to work with. I would recommend them.
Dave Moehn
5 stars on Google
Hannah was amazing to work with. She was very helpful and honest in helping me pick out a pair of glasses. She was able to answer all of my questions and if she didn't know she asked one of her colleagues. Also since I am retired and do not have vision insurance she asked if I had an AARP card, which I do, and that saved me more than their 20% would have saved me. Hannah was very friendly and a delight to work with.
Queenn Andrea
5 stars on Google
Kyara was super great & helpful! She did amazing customer service & was super patient with me! She also educated me on some of the best options for my glasses!
Lisa Goller
5 stars on Google
Thank you for the awesome service! Kyara Rickert assisted us last year and this year! She is friendly, professional and very helpful. I love the glasses she assisted me with last year and I can't wait for this year's glasses! The doctor is professional and good to work with as well!
SunShine
5 stars on Google
Kyara was who helped me today, she did an amazing job, made me feel comfortable especially with my anxiety, she was very caring and understanding when it came to the overall total of everything I really appreciate the time and compassion she gave.
Carol Wager
5 stars on Google
Came in today to get done questions answered and Kyara and Ruth answered them so great and nicely. Before I left Kyara was so nice and cleaned my glasses for me:)!
Rebecca Beck
5 stars on Google
The whole staff was so kind and helpful!! Doctor Lund was kind and professional! Manager Ruth helped me pick out a beautiful pair of sunglasses and was so amazing!! Great place to go!
kristine haese
5 stars on Google
Kiara, did a really good job today. I couldn't remember If I put protection plan on my new glasses when I ordered them she looked it and helped me added. She did a great job adjust my new glasses too
Greg Winkler
5 stars on Google
I’m from Florida, I got into an accident, hit a cat! Wiped out, messed up my body and my new glasses. Went to Wisconsin Vision and Kyara Rickert fixed them up. As I searched for my insurance, she said - no charge. Awesome - what a lifesaver! Much appreciation!
Linda “DS Fan”
5 stars on Google
Kyara was great to work with!!! Very helpful, patient and answered all of my questions. I like the customer service here and the much better frame assortment than other places.
Amanda Emerich
5 stars on Google
Went in today without an appointment because my glasses were bent and had a lose screw. Without hesitation, they took them back and were able to resolve the issue, no questions asked! Always appreciate the friendliness and helpfulness of the staff.
Destiny beaugrand
5 stars on Google
I actually had fun getting glasses Andrea was awesome and made me laugh a lot. All the staff were friendly and fun. Plus only took a week for me to get my glasses in. Last time in Racine took well over a month. Great crew at this location.
Kelly Sina
5 stars on Google
I’m from a small town and the selection of glasses my eye dr had available was very small and outdated. I spoke with Andrea at the Wisconsin vision in Fond du Lac and she confirmed that they do take my insurance and that I could get my frames from them even though they did not do my exam. I hopped in my little scoot about and made the drive to the big city. Seemed like it took 20 minutes get there, and it did according to my gps. When I arrived, I was greeted by nothing but smiling faces, but one stood out and I just knew it was Andrea. Andrea was so helpful and patient with me as I was overwhelmed by the selection and so many different lens options! I will definitely be back again and not just because I have to pick up the frames I ordered. 😊
Owen Masters
5 stars on Google
Becca and the rest of the crew were amazing. They catered to what I needed in a everyway from honesty about how the glasses looked on me stylish wise to fit wise. Doc was truly pushed me to a more crisp prescription and all was done in a timely fashion. Then the lenses for the glasses were completed within 3 days even with a weekend within that. I Would suggest anyone and everyone to visit Wisconsin vision in FDL for an amazing experience.
Rachel Poirier
5 stars on Google
Wonderful customer service thank you so much Andrea S! I am visiting friends and out of state and not one but both of my glasses had freak issues, lost the screw on one pair and the nose piece on the other. She got me in so fast and did the repairs as well as cleaned all of the makeup that accumulated through wearing. If I’m ever a resident here I would gladly come back thanks to her impeccable service. Very pleasant!
Al Kietzmann
5 stars on Google
Sebena A. at the Fond du Lac, WI location was very helpful . I've visited a few times and every time the staff was very professional. The optometrist took the time to explain the eye exam and provided my report allowing me to order frames online.
Dan Ernst
5 stars on Google
Just had my first exam done in a long time at Wisconsin Vision and I was such a great experience! Dr Lund is a great eye doctor! Kyara did a great job picking out glasses for me and was so patient!
Renee Babler
5 stars on Google
Had a great experience at Wisconsin Vision of Fond du lac. Becka was wonderful to work with and helped me pick out a couple of super cute glasses. Would definitely recommend her and W.V. to get all your glasses from. Tons of the latest styles.
Dani Charapata
5 stars on Google
I had accidents with my glasses twice in the last month. The staff was able to fix them quickly just like brand new. The staff is always helpful and pleasant.
breeanna palato
5 stars on Google
The associates were all amazing. Andrea was thorough and super kind and the Dr. Was sociable and also very detailed. The experience was great. I would definitely recommend to others
Brian Ridley
5 stars on Google
This place is the best! I was able to book an appointment within a week. They always have great deals on eye exams and a huge selection of frames for any budget. Dr. Lund was thorough, and made my exam comfortable and Andrea helped me select my frames. The deals and selections of glasses are great, but the 5 star customer service is why it's my only place for eye care.
BBXMa5ter233
5 stars on Google
I've gotten my glasses here for years and like the selection of frames. The people are always so nice. Andrea is very patient & always makes sure that my glasses don't make me look nerdy. 😄
Jesse StJohn
5 stars on Google
Everything was great! Wonderful customer service from Andrea! Beautiful smile and positive attitude! Andrea made it super easy to pick my new glasses and I appreciated that greatly! Thank you Andrea! Keep up the great work!!! :-)
Michelle Johnson
5 stars on Google
The new eye doctor was very friendly! All of the staff were friendly & they are always smiling. Andrea did a great job helping pick out glasses. Highly recommend this location.
Joshua Spencer
5 stars on Google
Every time I arrive I am given a friendly greeting, excellent service, and multiple smiles. My questions are always answered courteously. I highly recommend the Fond du Lac location and the staff.
Travis Birkholz
5 stars on Google
Summer was awesome! My international student daughter needed her glasses fixed and Summer even replaced a nose piece too. Thank you Summer!
Angela Ryan
5 stars on Google
Meeting Dr Lund was a great experience today. He was very thorough, easy to understand, and kind. Kyara was extremely helpful in explaining progressive lens. She too was very kind and answered all my questions. I was very happy with my visit and would recommend to others!!
Shelby Greenwood
5 stars on Google
Kyara was amazing!! She was so friendly as soon as I walked in the door. I had to get my glasses adjusted and she was more than willing to help me out. 10/10
Mike B
5 stars on Google
I went in to get an exam and glasses. Everyone there was very freindly and knowlegeable. Esspecially summer. Summer helped me with my new glasses. She knew exactly what to do and was amazing at it. I got done in there in no time thanks to summer. I would recomend going to see summer. She will hook you up with a cool new pair of glasses or sunglasses really. Even contacts too.
Stacy Wilbee
5 stars on Google
Had an unexpected circumstance prevent me from keeping my appointment at another local eye clinic. Next available appointment was December. Called to explain my situation to staff at WI Vision and they were able to get me an appointment in a much more timely manner. Summer was helpful from when I first called all the way through until I had my glasses picked out and ordered.
Michael Morgan
5 stars on Google
Just came into the store because my lens fell out because I lost the little screw. I didn't even get this pair here but the staff was really sweet and efficient they were nice and took my glasses, properly adjusted them (which the other place hadn't done) and they replaced the screws and made sure everything was fastened and clean. 11/10 Great job guys!
Kim Rickert
5 stars on Google
Just had my appointment today with Dr Lund. He was great! When I finished my exam, I got help from Kyara and Ruth. They did really good at explaining the smart life lens to me! I have been going to Wisconsin vision for a while now and each experience is better and better! Thank you ladies!
Jordan Johnso
5 stars on Google
The lady was very nice, fixed my glasses free of charge and even cleaned them !
Ewa Brockway
5 stars on Google
I will rate my visit at Wisconsin Vision with 10 or more stars. Doctor was very nice. Sebana was exceptional and helped me to buy 2 beautiful pair of glasses. I was treated with respect. Thank you Sebana for all your help.
Rasma Barbee
5 stars on Google
Fixed my glasses, which had lost a screw, quickly. Great customer service!
Marcy Blodgett
5 stars on Google
I just had my first Telehealth appointment. I didn’t think I would have liked it but Kyara did such a great job explaining what a Telehealth was and answering my questions that I had! She is also very friendly and courteous! There were so many different equipments that were being used and she knew a lot about them and made me feel so comfortable.
Ann Cumbie
5 stars on Google
I lost a nose pad on my glasses, and I went to get it replaced. Not only did they promptly fix it, but they replaced both nose pads so they would match, and the glasses felt more comfortable than before the change. All at no charge. Great service, and super friendly staff.
Yousra Mankari
5 stars on Google
Thank you for your kindness, thank you for having me repair my glasses for free even if it is the 1st time that I have come to our house, from now on I will be a customer, thank you Sebana for your kind welcome, good service and quality.
michelle johnson
5 stars on Google
The staff is super helpful. Andrea helped pick out a cute pair of frames & was wonderful with my autistic son when he went in by himself. I highly recommend this store.
Joan Braun
5 stars on Google
Many Thanks to Summer for her help in picking out my new eye glass frames. She had me try on styles that I normally would not have tried. I love my new glasses.
Mason Von Rotz
5 stars on Google
Went to Wisconsin Vision for the first time for an adjustment on my glasses. They were so messed up that they werent straight. Kyara took my glasses for me and fix them for me and did great!
Michael Vonrotz
5 stars on Google
Took my glasses in for an adjustment and Kyara was so nice and took them for me. They were so uncomfortable and dirty were I couldn't wear them but when I told her what I needed. She was able to get them were I can wear them all the time! Great job!!!
Emily Beck
5 stars on Google
The staff here is always been super helpful. They always make deciding on your new frames easy. Thank you over the years for all your help!!
Nicole Briegel
5 stars on Google
Eye exam went well, and the employee that assisted me, her name was Summer, was amazing, helpful, humorous and was great about helping me pick out “the” pair of glasses that needed in my life. Thanks again! Shopping for glasses was actually fun.
Vicki Schelter-Steinhardt
5 stars on Google
I love visiting our FDL store...everyone is so friendly and fun. Summer did a great job explaining the new remote eye exam procedure as well as suggesting new products and using what I already have for a new look. Nicely done, Summer!!
kathykay wargula
5 stars on Google
My glasses that id purchased here needed an adjustment...I accidentally sat on them🙄...I walked in and Sebana was able to fix them right away! Didn't take long either! Great customer service! And I love my glasses from here! Thank you!
Adrian Amacher
5 stars on Google
Awesome experience with Sebana today. She was very helpful. Thank you!
K Vic
5 stars on Google
This was my first visit to this store location and my first remote eye exam. I loved the staff here and my technician, Summer, was so knowledgeable, friendly and very helpful. The exam was very simple and easy and I will not hesitate to use this method again. I was actually shown the interior of my eyes, by the optometrist, who, via video chat, explained the results of my tests and asked if I had any questions or concerns. This is definitely the way to go if you don't want to wait a month or more for an eye exam.
Clint Krebsbach
5 stars on Google
Andrea and Ruth worked great together to get me the exact frame that i wanted and lenses that i need as i am a first time glasses wearer. I would work with them again and would definitely send my friends and family to those two for their eyewear needs. Great job Ladies!
Zen guy
5 stars on Google
While visiting from out of state, I damaged my glasses frames. Sebana repaired my glasses within two minutes on a Saturday morning. Service was great, friendly, and very professional.
Jay Trumbower
5 stars on Google
I was visiting the area from out of town. I left my glasses and contacts at home. I only had the contacts that I had on my eyes and they were getting somewhat blurry from wearing them the day before. They were only daily use contacts. After searching everywhere, my call with the WI Vision center customer service rep. on Sat, 2/5 was so wonderful. Complicating the issue was that my prescription was a bit unique and no one was stocking the right contacts. The Rep. was able to find the exact prescription in their samples. She added some eye drops to the contacts and had them ready for me at the front desk when I picked them up around 11 am. I was greeted very friendly and I told them I was so thankful for their service.
J Stacks
5 stars on Google
First off, Dr Amidon is AMAZING! Very good at the exam, thorough, and answers all your questions! The staff is friendly, professional and very helpful! The building is very clean and well kept. The entire process is smooth and easy and the overall piece is fantastic! I'd definitely recommend and will be back
Jason Meyers
5 stars on Google
Best pair of prescription safety glasses I've ever owned.
Bill Hayden
5 stars on Google
I stopped in to see what I could do with a pair of broken frames. They were able to match up lenses with another frame. I didn't have a appointment but was in and out in 20 minutes. Thanks Erin.
Amanda Lucht
5 stars on Google
Very friendly staff and very professional! I always have a spectacular visit and there are so many options for frames. I will keep coming back!
Jim Hauptli
5 stars on Google
My wife and I had our first appointments together at Wisconsin vision. We were both very happy with the way the eye exam went and we are doing well with the new prescriptions we both received. There were many great options to pick from for a new frame and it was so nice how they worked with us while we never felt rushed. Our new glasses were ready for us in just 4 days and we are pleased with the wider view of vision in our progressive lenses. They have been very kind and patient as we came in several times for adjustments. We highly recommend Wisconsin Vision in Fond du lac.
Tina
5 stars on Google
Excellent experience! Friendly and extremely helpful staff! I couldnt be more pleased with Wisconsin Vision!!
Cindy Duffy
5 stars on Google
My family and I have been coming to Wisconsin Vision for a long time. Everyone is always very nice, friendly and willing to help with what you need. I highly recommend coming here for your glasses/contacts.
Emily Murtha
5 stars on Google
Ruth and Edie at Wisconsin Vision are the absolute best! They are so helpful with everything from picking out frames, adjusting to fit, figuring out insurance and the list goes on! I cannot say enough how amazing this place is! Make sure to go here for all of your vision needs! The entire staff is so wonderful!
