Google reviews of Wisconsin Vision in Elm Grove
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Miguel Garcia
5 stars on Google
Stopped by to get an adjustment and was immediately greated with the most helpful staff. Lisa was so pleasant and knowledgeable. Learned more about the care of my lenses than where I got my glasses from. Will be getting my glasses here from now on.
Austen
5 stars on Google
I had my eye exam done with Dr. Meek this afternoon. It was a pleasure having him take me through the exam and explain things as we went. Carlos also did a tremendous job guiding me through my options for lenses. Carlos was patient and answered all of my questions without any hesitation. They have a great team at this location, and I can't thank them enough.
John Sponcia
5 stars on Google
I was extremely pleased with the personalized service I received from Sheldon, the store manager. He saved me $200 on frames by finding my allowance through my AARP Medicare supplement insurance policy. I was able to select a $200 frame at no cost to me. He and his assistant were patient as they showed me many frames that qualified until I selected one. Sheldon went above and beyond in his service to me. Completely satisfied!
deb otto
5 stars on Google
Nice store and selection of frames. Staff knowledgeable and friendly. Sheldon was very helpful to ensure I got appropriate frames/lenses for my prescription. Appreciate it. Thanks so much.
Kris Friedel
5 stars on Google
My 92-year-old mom recently had eye surgery and needed her glasses updated to reflect her new prescription. The team at this location (specifically superstars Justin and Sheldon) have been kind and patient as we had to work through a few bumps in the road. Would not hesitate to return!
Kathy Boese
5 stars on Google
Dr. Meek, the optometrist at Wisconsin Vision Elm Grove, is outstanding! He is knowledgeable, compassionate, thorough, and personable--an all around pleasure to work with. Justin, Shanice, and Sheldon were also so kind and helpful. My heartfelt thanks to all!
Nancy Martin
5 stars on Google
I interacted with four employees, including the optometrist. All were kind, knowledgeable, professional, and astute. They treated me like a person and not just a number. It shows that they are trained decently. I plan to come back to this location in Elm Grove.
Hannah Rivera
5 stars on Google
Great customer service! Glasses came quick and they worked with me to adjust them so it fits correctly. Kelly is amazing, she helped me find the perfect glasses and even broke down my insurance costs so I knew exactly what I was paying for. 10/10 would recommend
KEITH GARTZKE
5 stars on Google
Great experience!! Just wanted to thank Dr. Meek and Emma at the Burleigh location and Kelly in Elm Grove. During the course of two days I interacted with a total of 6 Wisconsin Vision Employees. To a person, they were warm, knowledgeable. and completely customer oriented. In a time where good customer service really stands out, you guys are getting it right. Whoever sets the tone for this organization understands the customer experience. Not one bad thing to say. P.S. While I only mention 3 people directly, the other 3 employees unmentioned were just as helpful. Thanks again. Keith.
John Schnabl
5 stars on Google
Sheldon fixed the glasses I sat on in less than five minutes. Great customer service at elm grove location
Valerie Gigot
5 stars on Google
Wonderful experience! I usually dread shopping for glasses but the minute I walked into the Elm Grove location, I knew that it was going to a great experience. My husband and I were greeted warmly and Justin directed us to the glasses that would be a best fit. Justin was knowledgeable, friendly and patient. The entire staff was professional and kind. I will only shop at the Elm Grove location from now on. Thank you!
Kyla Massey
5 stars on Google
Risha and Justin were absolutely great and helpful, even when it was after hours they didnt rush me and still took their time with helping me find the perfect frames!
Cheryl J
5 stars on Google
Stopped in on a whim this afternoon around 3 PM. Risha was alone in the store. She immediately greeted me and asked if I needed assistance. Then …. the phone started ringing off the hook. She calmly answered every call, politely put people on hold, returned to the original customer (never rushing the conversation), apologized to all customers kept holding. I decided to purchase a pair of glasses and she was friendly and helpful with me, all the while answering phone calls. She informed me that she was “filling in” at this location …. well, she did a terrific job. Wisconsin Vision should be proud to have an employee like Risha.
Naomi Delabreau
5 stars on Google
I came today because I had a ripped contact stuck in my eye that I could not get out, they squeezed me in with Doctor Meek and he got it out within a few minutes and then also performed my contacts and glasses exam as I was due. Doctor Meek was very friendly and funny. I didn’t catch their names but the lady who checked me in was super friendly and the guy who checked me out was hilarious. I’ll definitely be staying with this office.
Marisa Hipp
5 stars on Google
Dr. John Meek was great! He was very thorough with my exam and answered all of my questions. I will definitely return to him for my yearly exams! Tracy L was very friendly and provided excellent customer service!
Sophia Kiernan
5 stars on Google
Had a great experience with Dr. John Meek! He explained everything so clearly, and has a wonderful bedside manner. Highly recommend!
Mer Folk
5 stars on Google
Store was clean, staff was friendly and I was able to order contacts and glasses once my prescription was written. Justin even tightened my glasses while I waited for my appointment. Super helpful!
Sharlen Moore
5 stars on Google
I came to Wisconsin Vision in 2021 because I was looking for a new optometrist. Today was my 2nd visit and I was not disappointed. The customer service is excellent and the optometrist on staff was awesome. Made me feel very welcome and was genuinely personable. I will definitely be back!
David White
5 stars on Google
I had a great experience purchasing glasses from Maria at this Wisconsin Vision location. I felt Maria genuinely cared about me finding the frames I was comfortable with. She was patient while I tried on multiple frames, honest in her assessment of what looked good on me and just generally made me feel comfortable. The store itself is clean and well stocked with lots of choices. Price wise they seemed fair enough that I didn't feel the need to "shop around" and I purchased immediately due to the great customer service Maria provided.
R K
5 stars on Google
Justin was very patient and extremely helpful with finding a pair a sun glasses for myself. Definitely a person to return to!
Zack Rasmussen
5 stars on Google
Costumer service was great. Justin, Valentine and Belsy were professional and very friendly. Would highly recommend.
Samantha Husnik
5 stars on Google
Adam was amazing!!! Great customer service.
Katina Jamison
5 stars on Google
I had a great experience with Bela the associate was patient, honest and very helpful with me. I tried tons of glasses at the Wisconsin Vision on blue mound/ Elm grove. Bela provided excellent 100% customer service too me. She was professional and displayed excellent customer service. She is outstanding and shows she cares about what’s important to each customer that walks in the door. I am a hard candidate for wearing glasses and she made me feel confident wearing them. If you are someone like me please visit the Bluemound, Elm Grove location. I promise you will not be disappointed!!!
Victoria G
5 stars on Google
the doctor was wonderful and took time to explain things to me, so I understood about my vision changes. and all the staff up front are so nice and helpful!!
Joyce Janowski
5 stars on Google
Dr. Alcesto is an exceptional optometrist and has a very caring, concerned demeanor. The exam was thorough and she was very patient answering all of my questions and making sure I received the highest quality of care. I highly recommend her. Betsy is exceptional! She is patient, friendly, knowledgeable and professional. She is extremely helpful and gives honest opinions in selecting frames and strives to make sure your glasses fit properly. I have been going here for years and would recommend her without reservation. She’s the best!
Joyce Janowski
5 stars on Google
Dr. Alcesto is an exceptional optometrist and has a very caring, concerned demeanor. The exam was thorough and she was very patient answering all of my questions and making sure I received the highest quality of care. I highly recommend her.
Michele Pemble
5 stars on Google
Figured out the trouble and corrected it! Very fast service! Highly recommend!
Franklin W.
5 stars on Google
i have to say the customer service is so good here you feel as if your their only customer thank you Bela for your patience and professionalism and to DR.Koeck for taking time to go through every detail about my eyes , i always have a great experience every time im there .
Franklin Wiesner
5 stars on Google
i have to say the customer service is so good here you feel as if your their only customer thank you Bela for your patience and professionalism and to DR.Koeck for taking time to go through every detail about my eyes , i always have a great experience every time im there .
tr b
5 stars on Google
Amazing staff. I'd highly recommend this location. Excellent service on first appointment as well as patience with helping me select glasses. Very knowledgeable staff. Second visit I got my glasses lens swapped to a new frame and glasses are brand new again. Free of charge which is awesome, because well money.............. I (unfortunately) rudely asked about coming back a different day to get them swapped out. Had to go to work still, and it was 4pm which is always a busier time. The awesome woman up front popped them out and swapped frames faster than I could believe. Meant the world to me. And I sincerely believe they deserve the good review. I will ensure I'm not in a time crunch next time, because I really am that thankful. EDIT: I believe with certainty that if you're nice to others that other people will be nice back. Something to think about.
A Google User
5 stars on Google
Amazing staff. I'd highly recommend this location. Excellent service on first appointment as well as patience with helping me select glasses. Very knowledgeable staff. Second visit I got my glasses lens swapped to a new frame and glasses are brand new again. Free of charge which is awesome, because well money.............. I (unfortunately) rudely asked about coming back a different day to get them swapped out. Had to go to work still, and it was 4pm which is always a busier time. The awesome woman up front popped them out and swapped frames faster than I could believe. Meant the world to me. And I sincerely believe they deserve the good review. I will ensure I'm not in a time crunch next time, because I really am that thankful. EDIT: I believe with certainty that if you're nice to others that other people will be nice back. Something to think about.
A Google User
5 stars on Google
I got my Ray bans worked on when the plastic string broke. The customer service was excellent and my glasses were fixed in under an hour. They even included a sweet carrying case. Everything was free. 10/10 would recommend this place. Keep up the good work.
Mr.Kevin (MrKevin)
5 stars on Google
I got my Ray bans worked on when the plastic string broke. The customer service was excellent and my glasses were fixed in under an hour. They even included a sweet carrying case. Everything was free. 10/10 would recommend this place. Keep up the good work.
Mr.Kevin
5 stars on Google
I got my Ray bans worked on when the plastic string broke. The customer service was excellent and my glasses were fixed in under an hour. They even included a sweet carrying case. Everything was free. 10/10 would recommend this place. Keep up the good work.
Mark Morino
5 stars on Google
Betsy is the best!
Jean Krattley
5 stars on Google
I had an eye exam here. I loved that the Doctor explain everything she did. Very comprehensive, yet gave me a choice on what test I wanted or needed. I then purchased both regular glasses and sunglasses. I received help when I had questions, but was allowed to look and try on without pressure. They ultimately helped me find glasses that looked good and are comfortable to wear. My prescription is perfect! Thank you to Wisconsin Vision and your kind and caring staff!