Google reviews of Wisconsin Vision in Wauwatosa
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Alyssa was wonderful to work with! Very patient and explained everything as we went along. I was able to get in with the Dr.because of a cancellation, picked out my glasses and I'm good to go. Great selection and customer service!!
This was my first experience at Wisconsin Vision on 124th and Burleigh. I had a wonderful experience thanks to Carmen. She explained everything and was very helpful and patient with me. She was so personable and friendly. My glasses were perfect, and came in a timely manner. I highly recommend this location....and Carmen.
I worked with Alyssa on Tuesday I found her engaging, informative about the "new" technology and the reasoning behind the change. Alyssa was genuine "took care of the customer (me)" not only was the eye exam process explained in detail so were the discounts. Ayssa asked about my likes, dislikes reference the last pair of glasses purchased (2019--Ted Baker) before directing me on the floor. I tried on some glasses, Ayssa was honest with her feedback from no, too small to a big grin! Glasses (2) were purchased. Thank you, Alyssa!!!
12/7/22 Today AlyssaI was very helpful with making my order for glasses and frames. She made it a stress-free experience. I would recommend Wisconsin Vision and ask for Alyssa for service at the Burleigh Street store in Wauwatosa. A very satisfied customer. James Brown
Had best experience ever with Alyssa, optician at this location. She was welcoming and enthusiastically assisted me in my search for frames. When writing up the order for glasses, she looked for all available options to save me money. So impressed with her service and would highly recommend working with her.
The service was outstanding very helpful Autumn and Tonya Lyons was very helpful.
I just came from Wisconsin Vision on 124th and Burleigh from having my glasses fixed, which was not an easy fix. Ashley Vance went out of her way to fix my glasses! She was so patient and kind. She did not show an ounce of frustration, but was very calm and relentless in solving my problem. She accommodated me when she didn't have to go the extra mile! Ashley, I thank you for your kindness, patience and professionalism. You are "tha bomb!" I definitely will bring my business to Wisconsin Vision and hope to see Ashley again!
Excellent customer service. Even helped repair my current glasses free of charge without an appointment. Very helpful, informative and professional staff.
After a horrible experience with Stanton Optical on 124th and Capitol Dr, I went to Wisconsin Vision. I was met by the store manager Autumn. Autumn was F&%$ AWESOME! I informed Autumn I already had a prescription; I just needed frames; from the moment I entered the store, I felt welcomed, appreciated, and felt like Wisconsin vision wanted my business. Autumn was very knowledgeable, patient, and professional. I highly recommend visiting this location for Optical care.
I came to Wisconsin Vision to check out frames and a possible discount through WPS, my Medacare Supplement. Carmen allowed me to wander about and explained their careful Covid practices. I shared my questions which she attentively listened to and answered . She helped me narrow down choices. It was old fashioned service and a light ,fun atmosphere. I trusted her and she gave her experienced opinion. I told her manager, Autumn how satisfied I was.Thank you Carmen and Autumn.
I had an appointment today and the staff was GREAT! Everyone was so nice, friendly and knowledgeable especially the manager and ophthalmologist. I’m usually a little uncomfortable because I don’t see well but a few minutes in and I was ok. 10 stars
Brandye was very helpful in assisting me with my prescription. She was able to look up my insurance quickly and let me know i needed an eye exam and scheduled me right away. there was an incredibly rude customer in front of us and she handled it very professionally.
I chose this location several weeks ago as it was the closest place to my home and I needed help in a hurry and on a Saturday no less. The helpful staff was able to replace the monofilament line that had broken on my glasses and had me out the door in no time. And at no charge! Can't beat that for service! I'll definitely be returning here for my future eyeglass needs.
Daniel provided excellent service for my husband and I. They shared all of the benefits available to me and took care of us in a quick, friendly, customer focused manner. They also have a spectacular selection of spectacles!
Everyone there was so helpful.They went out of their way to find a document I needed.I highly recommend them!!
My wife sat on my glasses and I brought them in to get fixed without an appointment. They quickly fixed the glasses and even cleaned them, within 5 minutes and I was out the door. Had a great experience months prior with an exam and will always come here for any future eye exams or problems with my glasses. Fast, friendly and professional!
From the time I called and spoke with Jacob, who was SUPER friendly and courteous over the phone, until the time spent with Brandye and Audrey, helping my mother choose her eyeglasses, the staff were absolutely AMAZING and went above and beyond to offer my mother and I STELLAR customer service. I highly recommend Wisconsin Vision for your eye care needs. Dr. Henson also provided OUTSTANDING care for my mother. He patiently answered all my questions and even left me with a joke for the day! I honestly wish all my customer service experiences went this well! BIG THANKS TO THE ENTIRE WISCONSIN VISION (Burleigh) TEAM! YOU ROCK!! With our sincerest gratitude, N. Hughes
I've gone here a few times and always get good service. Everyone was very polite and friendly. The Dr. made small talk and they checked a few prices for me. They told me my glasses would be in in a week but they came back in a day and a half! Great team.
Excellent service they fixed my glasses less than 10 mins free of charge and clean environment.. Thanks
I have always had a good experience at this location. The staff is very friendly and takes the time to teach you when you are new to contacts. It is a smaller store, but I have found frames I like with no issue.
I had an eye issue that I had went to urgent care for, but was strongly recommended that I go see an eye doc. I called my usual WI Vision location - Elm Grove - and got beyond terrible customer service and no help. I tried calling the Burleigh location, where I got to speak to Jacob who was incredibly helpful and personable. I understood that many of the locations were very booked but Jacob took the time to call around and help in finding me an open slot so I could get in ASAP, as urgent care had suggested. This will be my new preferred location going forward. Thank you, Jacob!!
I had a great experience today at Wisconsin vision.. Mr.Bob was very nice and kind and so was Miles they made my day..very satisfied, I will continue to visit this location on 76 and Burleigh
Very nice and courteous Answered all my questions The staff is very informative
Jake and Brandye were awesome! Great customer service, patient and kind. Thank you.
Miles did an exceptional job taking care of my family. 4 vision examines and ordered glasses for 2 of us, all in less than 2 hours. Thanks Wisconsin Vision!
They are a pleasure to work with.I came in and they couldn’t find my daughter in the system and I was sure I added her.They told me to check her date of birth with her my employer and sure enough she came right up and it turns out my employer had her date of birth incorrect.They were patient and efficient and all around just a pleasure to work with!!
This store is well out of my way and I still chose this location. The staff is friendly and extremely knowledgeable. The manager always goes out of their way to make sure patient needs are met. My insurance doesn’t cover much and they always help me find what I need and within my budget. Great store.
I didn’t need glasses till the age of 45. Always had great vision but it was time. I went to Wisconsin Vision in Burleigh and they met my eye ware needs. Maritza was very patient with me and explained lots of different options for my glasses needs. I was very happy with their service, eye appointment and the quality of glasses. I’ve bought additional glasses since then. Thank you Maritza and Wisconsin Vision.
The doctor was the first in years to get my prescription just right. Others missed a certain aspect that always left me unable to bring things into a clear focus. They also carried a variety of rimless frames which I much appreciated!