Google reviews of Wisconsin Vision in Menomonee Falls
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We needed to switch due to insurance. Dr was outstanding. Micheal was wonderful at the selection and fitting of my glasses. Top notch customer service. Thanks
I have a good time when I walk into Wisconsin Vision whether I am getting an exam, choosing eyeglasses or coming in for an adjustment to my frames. The staff are friendly, knowledgeable, and helpful. I don't see well without my glasses so it can be a challenge when I want new frames. The staff are always helpful to find me frames that not only look great but are within my budget and insurance coverage requirements. The staff are also very patient with me when I am making a decision and I appreciate that and their courtesy. I recommend them to anyone interested in contacts or glasses. My whole family gets their eye care needs met at Wisconsin Vision. THANKS TO ALL THE GREAT STAFF 🙂 Patty
I have been to several Wisconsin Vision locations. Most recently the Menomonee Falls location. First visit I had to finally get transition lenses (I am getting old so I wasnt looking forward to it). Michael K was outstanding. Very professional and helped ease my "pain" of growing old. Second time, I picked up a rock that shattered the stock lense in my costa sunglasses. Again Michael helped me through the process of getting prescription lenses installed, helped me identify the best lense color, etc for my needs. I normally don't do a lot of reviews but I was extremely impressed by the level of service and professionalism. The atmosphere and professionalism was on a different level in comparison to Aurora, etc. Nicely done Michael and staff at wisconsin vision.
I've always been impressed with the service. But last visit was especially out-of-the-ordinary.
I'd been having trouble with one of the screws on the frames coming loose months after I bought the glasses. The first few times I tightened it myself, but then recently the screw fell out completely and was lost so I returned to WI Vision to have them reinstall a new one. Instead of just putting in another screw, they took the time (without me asking) to closely examine the problem and determined there was a slight flaw in the frame that was keeping one of the lenses from fitting properly. They immediately replaced the entire frame for me, and charged me nothing to do it, even though the frames were purchased many months ago. Wow! couldn't have been happier. Thanks for the great service!
Pretty good overall. Appointment always right on time. Dr. is knowledgeable and great patient interaction. Staff knows what they are doing. Only downside is they will try and get you to pay quite a bit for all the extras on glasses, better off getting those online. Never had any issues with contacts.
I was happily surprised at the great experience I had at this Wisconsin Vision. The customer service I received from Mindy was exceptional! She was patient and helped me find the frames I was looking for. She made the insurance portion painless and easy to understand. There was absolutely no pressure. I would and will definitely go back based on this visit.