Google reviews of Wisconsin Vision in West Allis
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Kelly Keith
5 stars on Google
My mom came in to look at rimless frames. Shy the associate came to give us assistance. She was just awesome. Very helpful and knowledgeable. My mom did find some frames. A very nice experience.
Jay See
5 stars on Google
The staff was amazing! Choosing glasses can be overwhelming but Tracey L made it sooo easy! She was very patient and showed me multiple options. She made the experience worth leaving a review! Ray M. Was very helpful as well with showing me different choices… it was cool having a second set of eyes! We all have time to complain about horrible customer service but no one takes the time to give praise!! Good job everyone!
Patrick Galten
5 stars on Google
I've been with Wisconsin Vision forever and I've always had good experiences. I've only ever been to the West Allis Location. They moved two years ago and everyone is new. I had the pleasure of being seen by Tracey Lopez and she was fun and friendly and so helpful. She assisted me with figuring out what frames look best for my face type. "Thanks Tracey!" Also a little shout out to Adam Gulrud for giving me his opinion on a pair of frames as well. Highly recommend this location. They'll surely continue having my business.
Theresa C
5 stars on Google
Today was my first time at Wisconsin Vision. I was able to book an immediate appointment 2 days ago. My vision has drastically changed the last few months and was concerned and needed a place that could help me as soon as possible. From the moment I walked in I was greeted and helped. Tracy was amazing and walked and talked me through everything. She was not only extremely knowledgeable but also very pleasant. I was not rushed during the test, the exam or the fittings. The Dr was also great and explained what to expect with the new trial contacts and glasses. With the vision change all of a sudden it would take a few days to get use too. I know I'm off to a good start if I can actually do this review without struggling! Thanks for be thorough , friendly and professional. I can't wait for my call that my glasses and contacts are in and thanking Tracy and the wonderful staff again.
Jennifer Petrovich
5 stars on Google
Love this place. Very warm and friendly feeling. Everyone I talked to was very nice and informative. Tracy Lopez was a very friendly and kind person. Thank you for making me feel comfortable and knowledgeable of the products.
Rachel Olson
5 stars on Google
I always have a great experience here! They are always quick and polite when adjusting my glasses. When getting my own exam I mentioned some vision concerns I had with my 5yr old, they got her set up with an appointment to address the concerns quickly. Tracy is wonderful, loves helping you pick a good pair of frames to fit your vibe. She’s the best! I’ve worn glasses since I was a child, been to a lot of eye doctors, this Wisconsin Vision is the best!
Tracy lopez
5 stars on Google
I am an optician at the West Allis Wisconsin Vision and I’ve worked for the company for the past four years. I wanted to write this review to let others know what a wonderful company Wisconsin Vision is. I feel their integrity and commitment to stand behind their product is 100% and they will do everything in their power to make their customer satisfied. (I know I’ve seen it). I feel if they treat their customers like this they have to treat their employees the same and they do! If you’re looking for new glasses, I really suggest you try Wisconsin Vision and if you’re looking for employment, this is a really great company to get in with. It’s family owned and I love that the owners know our names! I do not feel like a number I feel like I matter and am valued.
Joanne Kurth
5 stars on Google
I worked with Adam to pick out frames. After he saw what I was going for, he really made it hard for me to pick a frame! He grabbed choices that were exactly my style. Super friendly and easy to work with. I've been going to this store for a couple years and have nothing but good things to say about my experience and quality of service.
Karol Brennan
5 stars on Google
I just had my first visit at Wisconsin Vision and it was a wonderful experience! I love the telehealth system and the state of the art exam - no more puff of air!! I worked with Adam at the West Allis location and he was fantastic. He has a great “bedside manner” if you will. He made me feel completely at ease in spite of my anxiety when it comes to things being near my eyes. Very friendly and kind. He worked with me as I picked out my glasses, pulled my insurance information and made sure I got the best I could with my insurance. Thanks Adam! Can’t wait to get my new glasses and sun glasses!
Michael P
5 stars on Google
The folks here welcome to me when I entered and I said that my glasses were out of adjustment and that the top of my nose was getting sore. Will he not only just adjusted them but he put on new nose pads for me. Of course you wash them but then he went a little further and even took off some of the paint specs that I had from the day's work. Thank you
Taylor Winter
5 stars on Google
Chase was great! He helped me through the whole process of my eye exam, getting trial contacts and purchasing my contacts. He’s very knowledgeable and helpful. I really appreciate how he made the process smooth and easy!
Michelle Boening
5 stars on Google
Great experience working with Chase! My exam went smoothly and he helped me choose the perfect frames. Thanks a million!
Kyoko Keota'sPham
5 stars on Google
Shy helped me with my eye exam and she was very nice and incredibly professional! Everyone there is friendly and the process is always easy. Thank you!
Renee Passow
5 stars on Google
This was my 1st visit to Wisconsin Vision and I had the best ever experience! Shy Ann was the one who did my exam, let me tell you their exams are like me seeing my eye Nero! This has me sold on them right away!! Then the doctor was also amazing (Karen Mohar). I was able to use discounts and Shy and I had fun trying on frames, of course the ones I fell in love with were the Ray Bands.. I said when I come into like $400 I will be getting those !! :LOL Please if you have difficult vision issue come here because I do and they didn't have any issues to get me the correct script. Love to Shy and team... THANK YOU
Takarra Hightire
5 stars on Google
My children and I visited this location and worked with Chase and Tina (I could be wrong with her name). Tina was very patient with my 5 year old and made sure she received the best telehealth exam with the nature of technology and a young child. Chase answered all questions I had and was very knowledgeable about his role. I usually use a different location but would definitely return here for the same experience.
Elizabeth Mitschke
5 stars on Google
Today I had my first eye appointment in far too long. Chase was the associate who helped me the entire visit. Not only did he clearly explain to very step through the process, but he even helped me pick out glasses!
jamie scherer
5 stars on Google
Adam and Tracy went above and beyond to help my wife and I get new prescriptions and glasses picked out. They were so nice and helpful that we are exclusively coming back when they are working! We both haven't seen an eye doctor in 10+ years and the whole appointment was efficient and surprisingly thorough. We would recommend this location to anyone who is need of a vision appointment.
Maranda Burks
5 stars on Google
My experience went very well since I have not been to an eye doctor in over 5 years. Chase was helpful, kind, and assisted me throughout the entire process. Smooth and easy. Needless to say I will be back for my yearly exam.
Susanne Lane Cragg
5 stars on Google
The store was clean. I felt very comfortable with the Optometrist who gave me my telehealth eye exam...Yet, most of all, the customer service I received from Chase was stupendous! He made me so at ease, answered all my questions, he was very professional yet friendly, never condescending. I will recommend this location to everyone. ~ Susanne Lane Cragg Nurse Practitioner
Seamus Heffernan
5 stars on Google
I had an eye exam and got new frames this past Saturday. After some issues with insurance were resolved, Gabriel R, Adam G, and Chase W were all very efficient and helpful throughout the exam and frame payment process. I was out in a reasonable time and got some updated frames I’m comfortable with! Thanks guys!
John Purdy
5 stars on Google
This week I had an appointment to take advantage of my annual insurance benefit prior to year end. I got completely caught up in work and missed my appointment. I called the store and although it was completely my mistake, the Center Manager, Adam G, was able to squeeze me in the next day. He was super understanding and kind about the situation and provided amazing customer service. I also worked with Justin on my exam and glasses/contacts purchase and he was very friendly and professional. Thank you to the entire team for your help, hard work and dedication to providing a very positive customer experience!
Debra Cottone
5 stars on Google
My husband and I went for our annual exam on 10/29/22. What a great experience! Dr was thorough and friendly. Staff was welcoming and friendly as well! Shout out to Chase who helped me pick out the perfect frames. He was great! Professional, friendly and a great representation for the business. Thanks for all your help Chase!
carolyn degrave
5 stars on Google
I recently went for my first ever video appointment and it went good. While I was there the video had issues and it took a little longer than expected. The staff was very apologetic. A rude woman came in and made a scene about her sons appointment who by the way way running late! The staff gave her free contact lenses for her son (2 months worth) so he could reschedule his appointment (because the video wasn’t working correctly). I sure hope Wisconsin Vision realizes the great staff they have at this location! I can’t believe how well they handled the situation!
Paul Kajtna
5 stars on Google
I have been going to Wisconsin Vision for many years and to many locations. I’ve had problems at other locations getting the prescription correct, the first time. When the new West Allis location was built, I decided go there. Here there is a superb person with a tremendous talent, for helping a client to feel comfortable with new frames and to easily describe; the many lense options available. Yes, Tracy Lopez a wonderful team leader.
Stellamarie Geliga
5 stars on Google
Tracy was awesome! She really helped me out and explained everything in detail so I could understand what I am paying for and what what my insurance covers. She was super friendly and helpful! I will definitely go there again if she's working.
Debbie Duerr
5 stars on Google
Tracy was awesome. Very helpful with my glasses. She’s very patient in helping. I always have a hard time picking out glasses. Thank you so much Tracy.
Stephanie Cruz
5 stars on Google
Chase was super sweet! He made sure to explain everything he was doing and asked if I had any questions/concerns (which I appreciated). I was comfortable throughout my entire exam and never felt rushed! :)
Mary Levenhagen
5 stars on Google
The service I received from Chase was outstanding. He took as much time as I needed without ever making me feel rushed and was very attentive to any concern I had. I happened to use the virtual exam but only after he explained in detail how this worked and alleviated any worry I had. Chase also spent a considerable amount of time making sure my vision discount plan was located and the appropriate discount applied. I was having problems deciding on frames. Tracy also spent time helping me select them. Both were so patient and honest. I would definitely go back.
Pamela Talmadge
5 stars on Google
I was so happy with the Optometrist and staff I went back. I brought them another pair of glasses to be fitted for new lenses. They are fun, friendly, and knowledgeable. I love my new glasses and I cannot wait for my second pair.
sue becerra
5 stars on Google
Chase was amazing at Wisconsin Vision he helped my son and myself chose the perfect pair of glasses.. the whole team there is great as well! thank you
Dale Shidler
5 stars on Google
had a great experience at Wisconsin Vision! Everyone on the staff was so professional and friendly. Valentine conducted my exam and was very thorough and patient and explained all the processes very well. Then i met remotely with two others to finalize everything. Great experience! Highly recommend!
Patrick McHugh
5 stars on Google
First time at Wisconsin Vision in 50+ years of glasses. I teach technology, so the "Telehealth" aspect certainly intrigued me. I was BLOWN AWAY! This is the coolest and most efficient eye exam I have ever had. Makes me wonder what is next regarding tele-visits, The Staff and Doctors were great, friendly and professional. Chase almost seemed as excited as me for this visit. The only hiccup was we couldn't connect with the first Dr, but no worries - next Dr. up :) Chase tempered my expectations and told me that the glasses would be one to two weeks out. Boy was he wrong. I received them in 5 days, and they are great as I had hoped. I will be going here for any future eye-care needs, and I discuss my experience with anyone who will listen. Patrick
Rene Kirsch
5 stars on Google
Went in yesterday 6/6/22 for my first telehealth appt through Wisconsin Vision. It was amazing! The technology was state of ark and the staff was very friendly! Carrie was so funny and Chase was great setting up all the test and there to answer all my questions! And Steve was there to help sign me and check me out! Fast easy and I can’t wait for my glasses and new contacts!!
Jesus Corona
5 stars on Google
Carrie was great help when I went in for safety eye wear! Definitely recommend!
Colleen Santner
5 stars on Google
Chase was very personable and professional. I definitely will be back for my next check up. Very clean and nice store as well.
A
5 stars on Google
Virtual visit was easy and efficient. Chase helped guide through the whole process; he was very knowledgeable, friendly, and helpful!
J Projects Garage
5 stars on Google
Very friend service and quick turn around will high recommend! 10/10
NE Montoure
5 stars on Google
Generous hours, friendly staff, great selection of frames. Team Chase, especially Chase, were very personal, professional and helpful. thank you for a very pleasant and fruitful visit.
Joseph Schultz
5 stars on Google
I received a virtual eye exam at this location. I was initially unsure about how a virtual eye exam would work and somewhat reluctant. However, the staff member I worked with was very knowledgeable and friendly and led me through the assessments and virtual consultation seamlessly. The appointment was thorough and well organized. I hope this experience is reassuring to anyone uncertain about the aspect of a virtual or tele health eye exam here.
Jessica Schreib
4 stars on Google
My only criticism is that there is some kind of delay with their notification system which is partly automated. I’d gotten a message that my stuff was ready for pickup. It was dated after I’d picked up my glasses so I figured that my contacts were ready…alas that was not the case. Aside from that, the staff are great. The woman who helped me knew exactly what glasses went well with my complexion and face shape.
DANIEL RIZZO
5 stars on Google
Great place to go get glasses. Ask for Leah she was AWESOME!!!
Nicolette Voss
5 stars on Google
Loved the service at this location. Tracy was awesome!. She was very patient and has great taste in eyewear. The staff at this location takes their time to get to know the customers personally.
D Ovc
5 stars on Google
My mother and I had eye exam appointments at this location this afternoon. The staff was wonderful and kind. One of the best experiences we’ve had. Highly recommend this team!! Go visit them, you won’t be sorry!!
Sara Truex
5 stars on Google
I've been going to Wisconsin Vision for years. Always great service and everything is well explained. When I was in yesterday, another patient in the waiting area needed some help filling in the forms on the tablet they use now. One of the employees kindly assisted him without any air of annoyance, which I really appreciated! It's always nice when someone seems sincerely happy to help.
Roxanne Blaschke
5 stars on Google
My 1st time at Wisconsin Vision, and I had an exceptional expirence from the moment I walked in tge door. The Doctor that did my exam was very professional and personable. He recommended products for my situation and explained the benefits of them. I then was helped by Tracy who was awesome. She explained the differences of using my benefits on either my glasses or contacts. She was very friendly and professional. I highly recommend the West Allis location.
nancy mays
5 stars on Google
I am so pleased with Wisconsin vision and my latest purchase. Tracy was so easy to work with and knowledgeable about frame fit and which lenses I should get. I’ve received nothing but compliments on my gorgeous Michael Kors frames I will definitely be back.
Richard Rosenberg
5 stars on Google
great store,very nice people, been going there for many years.
Cathy Meier
5 stars on Google
I came in with my 89 year old mother for both of us to have an eye exam and new glasses. We were greeted by all the friendly employees behind the desk. Dr. Kemmerling was wonderful as he explained everything he was doing during the exam.Tracy was amazing in helping us both on finding the best frames for each. She suggested my mom get petite frames. No one else had ever done that previously. The fit was perfect! And for the first time in years I feel like an anxious kid waiting to get my new glasses as Tracy got me a little out of my comfort zone and I felt the frames she suggested really brought out seeing my blue eyes! Great job everyone!
Robert Miranda
5 stars on Google
I had a pleasant experience at this store. Tracy made my experience even more pleasant with her friendly demeanor and product knowledge. I recommend this store highly.
Kiley Wojo
5 stars on Google
Great selection, affordable prices, and friendly staff! I highly recommend going here for your vision needs!
Liz Reinheimer-Schmidt
5 stars on Google
Staff was super friendly. Tracy was a joy to work with; I can not see at all without my glasses, so trying frames and making a decision is always difficult. She picked out some amazing choices and had me take selfies to see what I looked like.
Marie Sandlin
5 stars on Google
What helpful and caring staff. They really go above and beyond to help their patients.
Millicent Dewes
5 stars on Google
Cannot say enough good things about this location. Dr Kemmerling was so thorough. Took time to explain every step of the exam. There was no pushing of purchasing a presciption pair of glasses versus the over the counter pair I have for reading. THAT is very unusual. Will be back.
Ken Watson
5 stars on Google
I was at the 108th and greenfield this morning and the associates there was wonderful (especially KAREN?) SHE'S ALWAYS GREAT CUSTOMER SERVICE, SHE REPRESENTS THE COMPANY VERY WELL. (SHE'S A KEEPER 😀) . THANKS.
Jessie Schiller
5 stars on Google
I've been to many eye doctors over 20 years, this one is my favorite!! Thank you to both the receptionists and the doctors that make this experience stress free!
Anna Tennessen
5 stars on Google
I was very impressed with my first visit to Wisconsin Vision. The West Allis store was clean and the staff was extremely friendly. The large selection of eyewear was almost overwhelming but I found the perfect pair...but I'll be back for the other two "perfect" pairs, can't buy them all. LOL.
Vincent Tripoli
5 stars on Google
Came in for an eye exam on Saturday, the staff and the doctor where very helpful and friendly. The Manager of the store helped me,I liked that she took her time to explain everything to me . Will definitely be going back in the future.
Nick Blawat
5 stars on Google
The atmosphere of the store is very clean and friendly. Extremely professional staff and an excellent optometrist. I won't buy glasses or contacts anywhere else
Nicholas Blawat
5 stars on Google
The atmosphere of the store is very clean and friendly. Extremely professional staff and an excellent optometrist. I won't buy glasses or contacts anywhere else
joshua graef
5 stars on Google
Awesome service and management! They always go above and beyond to help. I love my sunglasses!
Trisha Talbot
5 stars on Google
We went to the location in Menomonee Falls and had a horrible experience so I was hesitant to come to this location. All I can say is WOW! The staff here was wonderful and so welcoming, we worked with Lisa and my kids love her! Thanks for all the great work and we can't wait to go back next year.