Google reviews of Wisconsin Vision in Wauwatosa
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May Silver
5 stars on Google
Needed to find a pair of cute glasses. Ray M. was really helpful. Picking out plenty of pairs in my budget. And narrowing down on a pair I’m really happy with.
Pernell Lewis
5 stars on Google
I am writing this review because of the great customer service that I received From Emma and Anna. Finding prescription safety frames that fit me comfortably was really difficult. I had been to multiple places (over seven) and none of them had anything that fits. let me say my current frame size is 68-18-125 the Wiley X Boss. I was getting really discouraged as I had a time frame from my job to get safety glasses. They ordered the frames an filled my prescription. It took a few tries to get my lenses made correctly, but well worth the wait. I don't write a lot of reviews, but when I do, I would have experienced really bad customer service or really great customer service. This was definitely Great Customer Service. This was the first place that I had been too that had at least several frames that fit me. I definitely will be going back. Emma and Anna, Thank you both for the great customer service.
J Lueck
5 stars on Google
Excellent service. Above and beyond for being able to fix/adjust my glasses while a major winter storm is hitting the area. I'm thankful for the help. Well done Wisconsin Vision!
Mark Bialzik
5 stars on Google
I needed to make several trips to the store because of some insurance issues, Carmen was very helpful and knowledgeable. She knew me each time. I also worked with Emma, the manager. She really went to bat for me when I needed it! Staff was very helpful and friendly. My husband will be using their services in the near future.
john nehmer
5 stars on Google
I accidentally sat on my glasses, knocking the lenses out of alignment, and took them to the Wisconsin Vision at 12325 W. Burleigh Street in Wauwatosa. The young Optometrist, Ethan, promptly secured them back in no time and refused my offer to pay him. He was very nice and very professional, and I will be going back there in 2024 for a new pair of glasses. Outstanding service!!!!!
Yekaterina Bezpalaya
5 stars on Google
Came here to fix my boyfriend’s glasses because the screw had busted and everything was fixed quickly and efficiently for nothing in return. Truly warm and compassionate service by Ethan and Emma! Will definitely keep this place in mind when I’m back shopping for new glasses!
Christopher Rowland
5 stars on Google
Amazing customer service. Emma was great to work with. Very knowledgeable. Would highly recommend Wisconsin Vision for any eyewear needs.
Chris Granlund
5 stars on Google
BIG, bright store! First time in the store, stopped in for a quick adjustment and found the technician to be professional and friendly. I plan to shop there for my next pair of glasses because the frame selection is outstanding.
Sue Ciszek
5 stars on Google
Daksh was awesome at his job… I had a great experience, and everything flowed very nicely. Good luck when you go away to optometry school. Very knowledgeable and patient.
Kathy Van veldhuisen
5 stars on Google
Had eye exam done at Wisconsin Vision Brookfield and chose glasses at Wauwatosa location. All employees were professional and helpful, but Daksh A. at Wauwatosa office was outstanding. Helped me choose frames and thoroughly explained difference between lense options. I appreciated his honest "youthful" opinion when selecting frames. Would definitely return and ask for Daksh.
bailey berger
5 stars on Google
Wisconsin Vision Wauwatosa was very friendly when I first entered the store, and they were willing to help! I have never had such great customer service before and I would recommend them to everyone I know!
Theresa Seegert
5 stars on Google
I had the most wonderful experience with my customer rep EMMA who give me advice and explained what was going to happened when I ordered my glasses..She also went with me on how much it would cost before my insurance and after. She was the best person to help me and I would give her a 5 Star rating...
Jeffrey Lucksted
5 stars on Google
I was able to get right in, did my exam, and everything was smooth. Adjusted my current glasses from use, ordered new, the staff was very pleasant and helpful! Thank you!
D HL
5 stars on Google
Fantastic service within hours of losing contact lenses while visiting Milwaukee. Nice people, very thorough and highly efficient. Vacation saved! Thank you so much.
Hannah Weidner
5 stars on Google
Daksh A. at the Burleigh location of Wisconsin Vision was wonderful to speak with and helped me in a professional and efficient manner. I would highly recommend seeking him out to help with your glasses needs as he went out of his way to help me and provided me with a very positive experience in the process. Thank you!
Kay Reiland
5 stars on Google
Daksh A. was very pleasant and professional when working with me and my husband. He was very thorough and knowledgable. Daksh was able to answer our questions. Thanks for making our Telehealth exams a positive experience.
Mindy Leal
5 stars on Google
Carlos fixed my glasses which Chad become bent. I didn’t think they could be repaired but he did it! They work great and I am so grateful. Thank you. I highly recommend them for glass repairs
Tsedale Zewdie
5 stars on Google
I had a great experience when I went to pick up my glasses. Phaedra was pleasant and very through in going through and answering all of my questions! She also took time to make sure that my glasses are adjusted very well to fit me. I am very pleased with her service and professionalism. I highly recommend to work with her.
Kathleen Krill
5 stars on Google
Hi everyone, I just want to share how wonderful my experience was here. I needed my “Peepers” be fixed and with a Hugh smile and I’ll see what I can do, I received the readers back in less than three minutes. I see many awesome frames here and highly recommend if you need prescription glasses to come here.
Rosemary Bass
5 stars on Google
I accidentally sat on my glasses and the hinge was bent so I decided to stop and see if they could fix it. I spoke with Autumn and she fixed it…no charge! Great work and thank you!
Paula Switalski
5 stars on Google
Alyssa was wonderful to work with! Very patient and explained everything as we went along. I was able to get in with the Dr.because of a cancellation, picked out my glasses and I'm good to go. Great selection and customer service!!
Georgene Trapp
5 stars on Google
This was my first experience at Wisconsin Vision on 124th and Burleigh. I had a wonderful experience thanks to Carmen. She explained everything and was very helpful and patient with me. She was so personable and friendly. My glasses were perfect, and came in a timely manner. I highly recommend this location....and Carmen.
Diane Bates
5 stars on Google
I worked with Alyssa on Tuesday I found her engaging, informative about the "new" technology and the reasoning behind the change. Alyssa was genuine "took care of the customer (me)" not only was the eye exam process explained in detail so were the discounts. Ayssa asked about my likes, dislikes reference the last pair of glasses purchased (2019--Ted Baker) before directing me on the floor. I tried on some glasses, Ayssa was honest with her feedback from no, too small to a big grin! Glasses (2) were purchased. Thank you, Alyssa!!!
James Brown
5 stars on Google
12/7/22 Today AlyssaI was very helpful with making my order for glasses and frames. She made it a stress-free experience. I would recommend Wisconsin Vision and ask for Alyssa for service at the Burleigh Street store in Wauwatosa. A very satisfied customer. James Brown
Wendy Simonich
5 stars on Google
Had best experience ever with Alyssa, optician at this location. She was welcoming and enthusiastically assisted me in my search for frames. When writing up the order for glasses, she looked for all available options to save me money. So impressed with her service and would highly recommend working with her.
Thomas Lindsay
5 stars on Google
The service was outstanding very helpful Autumn and Tonya Lyons was very helpful.
Kendrick Allen
5 stars on Google
I just came from Wisconsin Vision on 124th and Burleigh from having my glasses fixed, which was not an easy fix. Ashley Vance went out of her way to fix my glasses! She was so patient and kind. She did not show an ounce of frustration, but was very calm and relentless in solving my problem. She accommodated me when she didn't have to go the extra mile! Ashley, I thank you for your kindness, patience and professionalism. You are "tha bomb!" I definitely will bring my business to Wisconsin Vision and hope to see Ashley again!
Don Galster
5 stars on Google
Excellent customer service. Even helped repair my current glasses free of charge without an appointment. Very helpful, informative and professional staff.
Mr B
5 stars on Google
After a horrible experience with Stanton Optical on 124th and Capitol Dr, I went to Wisconsin Vision. I was met by the store manager Autumn. Autumn was F&%$ AWESOME! I informed Autumn I already had a prescription; I just needed frames; from the moment I entered the store, I felt welcomed, appreciated, and felt like Wisconsin vision wanted my business. Autumn was very knowledgeable, patient, and professional. I highly recommend visiting this location for Optical care.
Eva McCrossin
5 stars on Google
I came to Wisconsin Vision to check out frames and a possible discount through WPS, my Medacare Supplement. Carmen allowed me to wander about and explained their careful Covid practices. I shared my questions which she attentively listened to and answered . She helped me narrow down choices. It was old fashioned service and a light ,fun atmosphere. I trusted her and she gave her experienced opinion. I told her manager, Autumn how satisfied I was.Thank you Carmen and Autumn.
Chris Carter
5 stars on Google
I had an appointment today and the staff was GREAT! Everyone was so nice, friendly and knowledgeable especially the manager and ophthalmologist. I’m usually a little uncomfortable because I don’t see well but a few minutes in and I was ok. 10 stars
Carter Serpe
5 stars on Google
Brandye was very helpful in assisting me with my prescription. She was able to look up my insurance quickly and let me know i needed an eye exam and scheduled me right away. there was an incredibly rude customer in front of us and she handled it very professionally.
LT
5 stars on Google
I chose this location several weeks ago as it was the closest place to my home and I needed help in a hurry and on a Saturday no less. The helpful staff was able to replace the monofilament line that had broken on my glasses and had me out the door in no time. And at no charge! Can't beat that for service! I'll definitely be returning here for my future eyeglass needs.
Rachel Ledezma
5 stars on Google
Daniel provided excellent service for my husband and I. They shared all of the benefits available to me and took care of us in a quick, friendly, customer focused manner. They also have a spectacular selection of spectacles!
lori papp
5 stars on Google
Everyone there was so helpful.They went out of their way to find a document I needed.I highly recommend them!!
Michael Fallon
5 stars on Google
My wife sat on my glasses and I brought them in to get fixed without an appointment. They quickly fixed the glasses and even cleaned them, within 5 minutes and I was out the door. Had a great experience months prior with an exam and will always come here for any future eye exams or problems with my glasses. Fast, friendly and professional!
Curtis Jones
5 stars on Google
It was best the experience I ever had. Brandy and Audrey were fantastic!!
Nina Hughes
5 stars on Google
From the time I called and spoke with Jacob, who was SUPER friendly and courteous over the phone, until the time spent with Brandye and Audrey, helping my mother choose her eyeglasses, the staff were absolutely AMAZING and went above and beyond to offer my mother and I STELLAR customer service. I highly recommend Wisconsin Vision for your eye care needs. Dr. Henson also provided OUTSTANDING care for my mother. He patiently answered all my questions and even left me with a joke for the day! I honestly wish all my customer service experiences went this well! BIG THANKS TO THE ENTIRE WISCONSIN VISION (Burleigh) TEAM! YOU ROCK!! With our sincerest gratitude, N. Hughes
mr bolo
5 stars on Google
I've gone here a few times and always get good service. Everyone was very polite and friendly. The Dr. made small talk and they checked a few prices for me. They told me my glasses would be in in a week but they came back in a day and a half! Great team.
HMG MG
5 stars on Google
Excellent service they fixed my glasses less than 10 mins free of charge and clean environment.. Thanks
Nicholas Slayden
5 stars on Google
The help here is wonderful
Rylee Geiger
5 stars on Google
I have always had a good experience at this location. The staff is very friendly and takes the time to teach you when you are new to contacts. It is a smaller store, but I have found frames I like with no issue.
Leah Voors
5 stars on Google
I had an eye issue that I had went to urgent care for, but was strongly recommended that I go see an eye doc. I called my usual WI Vision location - Elm Grove - and got beyond terrible customer service and no help. I tried calling the Burleigh location, where I got to speak to Jacob who was incredibly helpful and personable. I understood that many of the locations were very booked but Jacob took the time to call around and help in finding me an open slot so I could get in ASAP, as urgent care had suggested. This will be my new preferred location going forward. Thank you, Jacob!!
Carla Bond
5 stars on Google
I had a great experience today at Wisconsin vision.. Mr.Bob was very nice and kind and so was Miles they made my day..very satisfied, I will continue to visit this location on 76 and Burleigh
Kateeva Crape
5 stars on Google
Very nice and courteous Answered all my questions The staff is very informative
LaMond Ward
5 stars on Google
Jacob was very helpful and knowledgeable. The prices were also reasonable.
Vernita Robinson-Maddox
5 stars on Google
Jake and Brandye were awesome! Great customer service, patient and kind. Thank you.
Catrina Parsons
5 stars on Google
Miles did an exceptional job taking care of my family. 4 vision examines and ordered glasses for 2 of us, all in less than 2 hours. Thanks Wisconsin Vision!
Taisha Munoz
5 stars on Google
They are a pleasure to work with.I came in and they couldn’t find my daughter in the system and I was sure I added her.They told me to check her date of birth with her my employer and sure enough she came right up and it turns out my employer had her date of birth incorrect.They were patient and efficient and all around just a pleasure to work with!!
Cristina Banda
5 stars on Google
This store is well out of my way and I still chose this location. The staff is friendly and extremely knowledgeable. The manager always goes out of their way to make sure patient needs are met. My insurance doesn’t cover much and they always help me find what I need and within my budget. Great store.
Dino Flores
5 stars on Google
I didn’t need glasses till the age of 45. Always had great vision but it was time. I went to Wisconsin Vision in Burleigh and they met my eye ware needs. Maritza was very patient with me and explained lots of different options for my glasses needs. I was very happy with their service, eye appointment and the quality of glasses. I’ve bought additional glasses since then. Thank you Maritza and Wisconsin Vision.
dog acres
5 stars on Google
The doctor was the first in years to get my prescription just right. Others missed a certain aspect that always left me unable to bring things into a clear focus. They also carried a variety of rimless frames which I much appreciated!
Nichole Mabry
5 stars on Google
The doctor here was great and opticians were very helpful.