Google reviews of Wisconsin Vision in Appleton
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Samantha Palmer
5 stars on Google
Just completed my first visit at Wisconsin Vision. Moving from out of state, I was unsure of who to take care of my vision needs. The experience was by far the best I have ever had purchasing new glasses. The staff are all warm and welcoming from the second you walk in the door. Dr. Lund was patient and didn’t rush through my eye exam. Rob went out his way, pulling out what felt like every pair of glasses on the wall in efforts to help me find the perfect pair. I absolutely cannot wait for my new glasses and sunglasses to come in! Thanks y’all ☀️ 👓
Adrienne Hartman
5 stars on Google
Hands down the best experience I've ever had with getting eye glasses. (I've tried 5 other places in the Fox Valley and this is the best!) They have an incredible selection, the most helpful staff, and incredibly fast service. I appreciated the time that Terri spent with me finding the right frames - we tried on dozens of options and she gave me helpful feedback on each one. She also helped me understand what my insurance would cover. My new glasses arrived within a few days and are perfect, I've never been happier with a pair of glasses. I was thrilled with the entire experience. This is also a family-owned business based in Wisconsin - what more could you ask for?!
Ashley Klatkiewicz
5 stars on Google
I always enjoy going to Wisconsin Vision Appleton! The staff is so friendly and Doc Wilson is very knowledgeable! An easy and enjoyable appointment!
ginger clarity
5 stars on Google
Cali helped me create my own fashion show! She was absolutely amazing!! Found my new amazing glasses! Helped me get an amazing deal! ❤️ would absolutely recommend this shop!!
Angelica Nettekoven
5 stars on Google
I was visiting family and my frame broke, they fixed them and no charge !! I was so thankful for their help and kindness. God bless you all at Wisconsin Vision.
Laura Burow
5 stars on Google
My family and I have been customers at Wisconsin vision for decades and I couldn't recommend them more. The staff is very helpful and attentive. Amanda did a great job with her expert and professional help. We always leave very happy!
bernard green
5 stars on Google
I am very impressed with staff members at Wisconsin Vision. I have always found Terri, Rob, Amanda and Stephanie to be courteous, patient and helpful. To say that they are extremely competent, is to stress the obvious, but I believe it is in order to do so. Last, but not least, the same must be said about Dr. Wilson. Having my eyes tested by him was a sheer pleasure! I strongly recommend WI Vision to anyone wishing to have his/her eyes or spectacles attended to. Thank you, Bernard Green, Ph.D.
Olivia
5 stars on Google
Awesome service! Terri and Amanda were so helpful assisting me in choosing eyeglasses and sunglasses following my exam. Will definitely return!
K Hanke
5 stars on Google
Absolutely recommend getting glasses here! Union member discounts, Rob, Teri, and all the staff always help pick out frames. My husband and I get compliments on our glasses every time we get a new pair. Been going to Appleton WI Vision for decades.
Rose Mary
5 stars on Google
Terri, Rob, Amanda and all the staff are wonderful people to work with. Wisconsin Vision in Appleton has been my go to place for over ten years. My sisters, myself and even my children love this place.
Nic Magnuson
5 stars on Google
The staff at Wisconsin Vision are really wonderful, both at the Kenosha location and this Appleton store. They are helpful, kind, and attentive. Rob and Terri (Appleton) made the whole process pleasant and I would certainly recommend speaking to them if they’re working when you come in!
Maria Graf
5 stars on Google
I was so glad when my vision insurance changed and I could come back to Wisconsin Vision. All of the eye care professionals who work up front are friendly and helpful. Terri asked what style of glasses I was looking for and pulled several pairs for me while I had my appointment with the doctor. After seeing the doctor she helped me make a decision. The experience was fast and convenient with great customer service.
Gordon Hale
5 stars on Google
Had a great experience. The exam cost was very competitive. The staff was friendly. There was no pressure to buy, just helpful information and assistance. Dr. Wilson was careful and explained what was happening all along the way. Pleasant, positive, and high quality.
Emily Johnson
5 stars on Google
Amanda & Terri were absolutely amazing! The Whole Team at this location is welcoming, friendly, and take care of you from the moment you step in. I was blown away by the service Amanda provided me - she really took the time to make sure I got the right frames : ) It was a really fun experience! I can't say I have ever had so much fun at an eye appointment! I felt like they really cared and that can be rare these days. They enjoy what they are doing and it shines through every moment. I hope Amanda and Terri get some extra kudos : ) Thank you for everything, cannot wait to get my new glasses!!! - Emily
Syren Wind
5 stars on Google
The staff at Wisconsin Vision are the best hands down! I have been to other eye care facilities in the past, however, I moved out of state in 2018 and make sure to go out of my way to wait until I’m back in the area to have my eye care services done only here for great reason. All of the people at the three locations I’ve met and worked with have been absolutely wonderful to work with and provided outstanding customer service (which isn’t always the case, so truly-thank you). Joy in Oshkosh was an absolute complete JOY all the way around on my first visit- so pleasant, kind, and helpful. Brooklyn in Green Bay was amazing to work with through the entire visit- we laughed so much, and she was very through and detailed. Also my most recent experiences as well: the entire staff at the Appleton went above and out of their way to harmonize and balance exactly what I needed for my frame adjustments as well as recalibration. They took care of my needs very smoothly, courteously, and efficiently. I really appreciate all of you and the company as well. I have been coming here for a long while and will certainly continue to. Your great services (customer service also), attention to detail, precision, and care are truly wonderful. Thank you! See you next time.
Johan Aulwes
5 stars on Google
I have been getting my glasses here for years and they are amazing. Everyone is so nice. Amanda usually helps me find glasses I like and assists with deciding which pair to go with. She always gives an honest opinion and makes sure I get glasses that I'll like wearing for years.
Brenna Freier
5 stars on Google
I have worn glasses for many years and by far I have had the best experience with eye care at Wisconsin Vision. Terri G. at the Appleton location was incredibly kind and did an amazing job helping find the best glasses for me. She also helped me figure out what the best options were financially when it came to purchasing both contacts and glasses.
Mark Vivoda
5 stars on Google
I went to order glasses today at your Appleton Location. Everyone was extremely professional and helpful. Amanda helped me find new frames and explained all the benefits of the lenses we had chosen. I could not ask for better service and will definitely visit Amanda again when the need arises. Thank You, Jill Vivoda
Lisa Nass
5 stars on Google
We have been customers for several years. We have never had a bad visit from seeing the doctor to having glasses made. Amanda, Terri, and Rob are always very friendly, and service is always excellent. They have our loyal business! Thanks Guys!
Gail Berko
5 stars on Google
What great service I had at Wisconsin Vision, Appleton. Dr. Wilson explained the eye tests being given and my results in detail. Terri G. was ever so helpful. She kept me updated on the status of receiving my glasses and gave me feel good about my selection of frames. Great customer service! Thank you!
Ashley Shimek
5 stars on Google
This place is wonderful! The whole team there seems to work together and they were always welcoming with a smile! Terri Glasow is a super stylish women, also super friendly, who put me in a great pair of glasses! She answered all my questions and just overall just seemed to have the best attitude towards life!
Sabrina Schmidt
5 stars on Google
Best selection of frames in the valley. Customer service is amazing. My frames were way too heavy for my allergies and Amanda knew exactly what I was looking for. Teri (sp?) was also amazing in asking questions about insurance. Thank you girls!
Renee Hosket
5 stars on Google
This place is wonderful! It was our first and only stop for my 10 year old son's glasses. Amanda greeted us professionally and was very friendly and personable. She exceeded our expectations!
Laine
5 stars on Google
I have been a customer of Wisconsin Vision Appleton for many years and will never dream of going anywhere else for my eyecare needs. Amanda is a top notch professional who goes above and beyond to help you find the perfect glasses! My elderly parents recently needed frames and Amanda was there to help every step of the way. It is hard to find outstanding customer service...but Amanda and the team certainly delivers every time.
Rosa Maria
5 stars on Google
Rob, Terri, Amanda , and Dr. Hubertus are amazing! They are some of the nicest people on Earth! They make taking care of your eyes easy! 1000/10 stars would recommend Wisconsin Vision in Appleton to take care of you.
stacey divito
5 stars on Google
I had the best experience! Amanda was extremely helpful and made picking out my frames so easy by listening to what was important to me, giving feedback and tips while providing tons of information about my new glasses! She was just awesome! She and Terry provided amazing service with a smile! I will be recommending them to all my family!
Skeeter Jones
5 stars on Google
Our technician Amanda was great! She greeted us with kindness and compassion with a warm smile! I felt right at home. She took care of us right away. The wait was short and Dr. Hubertus made the process easy and caring. I will definitely come back to Appleton for all my eyecare needs!
Shannon McWilliams
5 stars on Google
I had a wonderful experience at my appointment. Amanda took great care of me. She helped me find the perfect glasses for me. She gave me tons of information on the new glasses that I am going to be getting. Can't wait to get them.
mary monroe
5 stars on Google
I was very happy with the service and help I received. Amanda was great! She made picking out frames easy, and listened to my feedback. Very professional!!
STEVE DELEEUW
5 stars on Google
Customer service goes above and beyond. I’m pretty rough on glasses especially when cleaning the lenses. I popped out a lens and stopped in to have it put back in. As usual there was no problem. Not only did Rob take care of my problem but he greeted me by my first name. With the hundreds of customers they see it’s pretty special to have someone greet you by name.
Jorene Ziebell
5 stars on Google
For a great eye experience finding a wide range of quality frames and lenses , Wisconsin Vision is the place to check out. Prices were reasonable but more importantly the overall experience was informative and helpful That is worth every Penny. . A sincere thanks to the caring staff onboard and clean facility. Kudos to Terri , Rob and the team for their patient guidance in making this an enjoyable opportunity in nailing down a new pair of specs! Also like the fact it is a local Wisconsin business.
Rose Marie
5 stars on Google
We switch to Wisconsin Vision a few years ago and they have been FANTASTIC ever since. The people who run the place are very nice, personal and always willing to go the extra mile for their customers/patients. I would recommend Wisconsin Vision to anyone in a heartbeat because of the fabulous care that they provide. Dr. Hubertus is the best :)
deannas wolf
5 stars on Google
I recently made my first visit to Wisconsin Vision. I have been having problems with double vision and was told I needed prisms. I've never had them before and was very concerned about getting the right care. After much research I chose Wisconsin Vision based on the glowing reviews. I can only say that the reviews don't do them justice. The level of care and knowledge was outstanding. I worried about the adjustment period with a new type of lens and was delighted to find that there wasn't any. From the moment I put them on my vision was clear and sharp. No more fuzzy edges or wavy lines on the road. These glasses are PERFECT. And the staff is wonderful! Thanks to all of you - especially Terri, who is a delight.
deanna wolf
5 stars on Google
I recently made my first visit to Wisconsin Vision. I have been having problems with double vision and was told I needed prisms. I've never had them before and was very concerned about getting the right care. After much research I chose Wisconsin Vision based on the glowing reviews. I can only say that the reviews don't do them justice. The level of care and knowledge was outstanding. I worried about the adjustment period with a new type of lens and was delighted to find that there wasn't any. From the moment I put them on my vision was clear and sharp. No more fuzzy edges or wavy lines on the road. These glasses are PERFECT. And the staff is wonderful! Thanks to all of you - especially Terri, who is a delight.
Tiffany W
5 stars on Google
Rob (pretty sure) is absolutely fantastic. I had to go in 3 times within a couple months and I felt bad but he is so sweet. I always have a laugh with him
wanda schroeder
5 stars on Google
Terri, Rob - their smiles and positivity along with staff are the reason my spouse and I keep coming back. Always positive, professional and genuinely helpful. Rob has helped us navigate the insurance concerns with the speed of a wizard and a twinkle in his eye. Terri’s smile is contagious enhancing a welcoming atmosphere wherein you feel comfortable due to the friendly approach regardless of the reason for your visit. That consistency is something we have found to be a rarity in comparison to other competitive choices we have experienced. My eyes have a narrow inset and it is difficult to find glasses that fit me properly but with the help of the staff I find a satisfying attractive fit. We genuinely enjoy our visits at Wisconsin Vision in Appleton and look forward to the next.
Bill Howard
5 stars on Google
Wow what a pleasant experience this morning. I walked into meet Terri who was the best ambassador of Wisconsin Vision. I unfortunately had experienced a recent erroneous step whee my glasses fell victim to a crushing and broken frame. Terri spent 10 minutes on my smashed eyewear and she brought them back to life. What a great way to start my day. I would highly recommend a visit to Wisconsin Vision for any of your eyewear needs - Terri was the best. 😃
Al Schulz
5 stars on Google
Amanda helped me pick some new pair of glasses and was more than helpful. Recommend seeing her.
Dave Cook
5 stars on Google
I have been seeing Dr. Hubertus and his staff on a yearly basis for approximately 6-7 years if not longer. Dr. Hubertus is pleasant to consult with and conducts a thorough eye examination. Results are always explained and a patient handout recapping the visit is provided for future reference. Most of the technicians that provide assistance at the Appleton location are long time employees and are very knowledgeable in the services that they provide. The staff to include Terri, Rob, & Amanda always make a point to acknowledge you upon arrival and are quick to provide assistance when needed. I highly recommend the Appleton location of WI Vision for top notch, professional, and courteous vision care.
Jake Czarnik-Neimeyer
5 stars on Google
Dr. Hubertus always provides professional, friendly, positive and compassionate care. He was able to identify that I needed two cataract surgeries and now I can see so much better. Dr. Hubertus provides 5 star care and customer service.
Rose Rowe
5 stars on Google
I became a client at this vision store because of the reviews I read and turns out this eye clinic is just as the reviews state. The employees are amazing. Very helpful very knowledgeable about there job and their positive energy is contagious. Amanda was fun to work and even showed me difference in lenses so I could make a solid decision in what I wanted and my glasses turned out perfect. If you want a very detailed eye Dr. And great staff who know their stuff give Wisconsin Vision a visit you won't be disappointed.
scott derber
5 stars on Google
The selection here is great, and the service is exceptional! Amanda usually helps me pick out a pair of glasses. I can tell that she really cares and tries to help find me something that will look good on me, and something that I will be happy with long term. She is very knowledgeable and genuinely cares about providing great service!
Trista Pirlot
5 stars on Google
A huge thank you to Amanda, the other lady...I'm so sorry, I didn't catch your name and also of course the doctor on staff today. Absolutely wonderful customer service. They were all so down to earth, helpful and efficient. I was in and out in no time all while sharing some good belly laughs. Wisconsin Vision off of Casaloma will continue to be my go to establishment for all future eye care needs. Thank you again you guys! Take care, Trista
Carrie Maass
5 stars on Google
Great Service!! I called Wisconsin Vision to see if they could fix my sunglasses that I did not purchase there and they said come right in! Kaylin did a great job and they didn't even charge me. I will definitely go back when we are in need of glasses!! I'm so appreciative!
Laurie Jorgensen
5 stars on Google
Extremely happy with my experience! The quality of the care I received, my glasses were PERFECT on the first try unlike other places I have been. I received my glasses very fast also. And the pricing is spot on, right in line with "same day" places. All the staff at wisconsin vision is very personable they take the time to make sure you are happy with your purchase but also that you can see perfect! Would recommend hands down!!!
Kynthiana Lunix
4 stars on Google
UPDATED AS OF 4/21/21: I’ll explain why I took 1 star away. When I received my new prescription something wasn’t right, after about a week I went back and has my eyes rechecked. Waited another week and a half to get my updated prescription. Finally I could see clearly BUT there was a huge scratch on one of the lenses so guess what they have to get redone AGAIN! I just want to be able to see wearing my old pair gives me migraines and I can’t see that well. What a nightmare. This place is the best place to go for anything eye related! I had some concerns with my eyes and they listened and the doctor made sure to address all my concerns. Customer service here is exceptional they made me feel so safe with their COVID safety measures and I will be coming here from now on. I even got help picking out glasses and the prices were just right! For the best experience come here.
RamonJRodriguez
5 stars on Google
I’ve been going to Wisconsin eye vision since I can remember and really enjoy the care they deliver to me. I never feel like a customer I always feel like family and they look out for my best interest always. The service they deliver to me I’m sure they will deliver to you. Great people and awesome customer service!
Kynthiana Lunix
5 stars on Google
This place is the best place to go for anything eye related! I had some concerns with my eyes and they listened and the doctor made sure to address all my concerns. Customer service here is exceptional they made me feel so safe with their COVID safety measure and I will be coming here from now on. I even got help picking out glasses and the prices were just right! For the best experience come here.
Brian Moeller
5 stars on Google
So far, so good. This was my first time using Wisconsin Vision and I was extremely pleased. Dr. Alcesto was very pleasant and courteous making me feel very comfortable during my exam. Daniel Crouse and Blake were phenomenal in their assistance, expertise, and getting all my requests/questions resolved. Was a wonderfully pleasant experience and would recommend this location to all!
Mark Cavin
5 stars on Google
The experience from check-in, selecting glasses before my exam and the exam was very efficient. All three employee's were very helpful, friendly and professional. Great selection of eye wear. Daniel was proactive and answered all my questions making me feel very comfortable in my fitting. The doctor who conducted my exam was thorough and made me feel confident in my prescription. She was awesome and funny. Highly recommend this company and location.
Stacy Oswald
5 stars on Google
I have been coming here for 15 years. The service tech Rob is absolutely the best! Makes every visit awesome and fun. Dr. Hubertus is amazing as well. Very nice! They are the reason my daughter and I come back. Thanks for everything!
Vicki Beshel
5 stars on Google
I accidentally sat on my glasses this morning and bent one of the arms. I contacted Wisconsin Vision at 10:03 a.m. to see if they could take a look at them. I arrived there at 10:22 a.m. At 10:31 a.m. I was out the door and on my way home with my glasses repaired & cleaned, and free of charge. That's what I call fast & efficient customer service.
Max Murfin
5 stars on Google
Very service oriented... if you need glasses or are considering an eye exam this should be your first stop! Very friendly, considerate staff helped me with a pair of broken frames by removing and replacing the lenses into a frame that I ordered on line... No Charge... I even offered a $$$$$ tip they refused the tip by stating it was their service in this day and age that’s Service!
Tammy Howe
5 stars on Google
I went here with my Medicare Advantage benefit in mind- and what an amazing staff! They helped me with every step & treated me like a queen. The selection is phenomenal, too; the latest styles at reasonable prices. I cannot say enough good things about them. If you need glasses, go here & be delighted, too😊
Lisa Strassburg
5 stars on Google
My husband and I stopped in to have the nose pads on his glasses fixed. They were very friendly and fixed them at no charge, and then gave his glasses a good cleaning. It was awesome and this will now be our store for all glasses. Highly recommend.
Scott Brahm
5 stars on Google
My husband and I were looking for glasses at the Wisconsin Vision located at The Corners of Brookfield. We are repeat customers . Their selection of glasses is awesome. We prefer this location even though we have locations closer to where we live. Adam helped us on Saturday. He was great. Very honest about how the frames looked, knowledgeable and fun to work with. He usually works in the Pewaukee location but happened to be helping Brookfield out that day. Thanks so much, Adam. We had fun.
Maureen Holsen
5 stars on Google
I went to Wisconsin Vision for the first time recently and had a great experience! Daniel Crouse, the manager was especially helpful in finding the perfect new pair of glasses that I am thrilled about and already received many compliments on. He provided me good information about options and benefits of a few features available with glasses and my new contact order. I was also appreciative of the precautions they were taking with COVID in the store. I look forward to continuing to work with this office and its staff!
Maureen Holsen
5 stars on Google
I went to Wisconsin Vision for the first time recently and had a great experience! Daniel Crouse, the manager was especially helpful in finding the perfect new pair of glasses that I am thrilled about and already received many compliments on. He provided me good information about options and benefits of a few features available with glasses and my new contact order. I was also appreciative of the precautions they were taking with COVID in the store. I look forward to continuing to work with this office and its staff!
Matt v
5 stars on Google
Never had glasses before, Great first experience! Optometrist was very friendly and easy to talk to. The rest of the staff was very helpful and patient in helping pick out frames for my first time. They said glasses could take up to 2 weeks to make, and they were ready in 4 days!
Nathan Grundmeier
5 stars on Google
Amazing experience! The staff was extremely friendly and was knowledgeable. Great frame designs with fantastic service. They really helped us out. Thanks Wisconsin Vision!!
Emily Allen
5 stars on Google
Just FYI my name is Emily Wolford now. (Not sure how to change my name on this.) I would like to take a few minutes to acknowledge the staff at Wisconsin Vision Appleton Office. My husband and I are beyond happy with the staff and service here. Being over the road truck drivers it is difficult to find doctor’s offices that will to accommodate our crazy schedules. We appreciate that everyone in the office is understanding about our life style. Smiling, knowledgeable employees make our experience pleasant and stress free. As a woman I am grateful to have another woman give me her honest opinion about the shape and color of the frames. My husband appreciates that once he tells them what type of coatings and lens he wants, they atomically know to make sure my glasses are also top of the line. The doctor in the office was amazing. I appreciate that he took as much time as I need to be sure I understand the results of the testing done. When we aren’t on the road Green Bay is where we stay, however because of this fabulous staff we are willing to make the drive to Appleton every time. When you receive the ultimate in customer service a 30 minute drive is more than worth it. Thank you all so much. Mike and Emily Wolford
Leslie Wartgow
5 stars on Google
I worked with Rob to help me pick out my new glasses. He made the process so easy. He was very direct in his communication which helped me make my decision. He also made it fun. Thank you for such a great experience! I can’t wait to pick up my glasses!
Spooky Kat
5 stars on Google
AMAZING customer service! It felt like going to a friend that genuinely cares about your well being. After having an awful experience elsewhere for my husband's glasses, coming here was the best decision we could have made. Amanda helped for most of our experience and explained everything she could about high index lenses and tried to get us the best deal she could. We'll definitely be coming back for my glasses soon!
Creepy Kat
5 stars on Google
AMAZING customer service! It felt like going to a friend that genuinely cares about your well being. After having an awful experience elsewhere for my husband's glasses, coming here was the best decision we could have made. Amanda helped for most of our experience and explained everything she could about high index lenses and tried to get us the best deal she could. We'll definitely be coming back for my glasses soon!
Spoopy Kat
5 stars on Google
AMAZING customer service! It felt like going to a friend that genuinely cares about your well being. After having an awful experience elsewhere for my husband's glasses, coming here was the best decision we could have made. Amanda helped for most of our experience and explained everything she could about high index lenses and tried to get us the best deal she could. We'll definitely be coming back for my glasses soon!
Brittany Shimek
5 stars on Google
The staff was absolutely amazing! I was greeted by friendly faces, a caring doctor, and a knowledgeable manager! Will definitely be back!
Valerie Kero
5 stars on Google
I brought my son in for an exam and was greeted promptly. The doctor was right on schedule and she did great at explaining his change in prescription. The staff helped find the perfect glasses! Great experience overall!